Help with user name, account name.
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Help with user name, account name.
04-04-2021 9:27 AM
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If I visit a site that can read my IP address it shows not only my IP address, my device I'm using, browser etc but it clearly shows my Plusnet account name.
I am concerned as my user name is for some reason the same as my account name as I was told my forum name could be changed but it can't.
Surely a Google search would show my name on here, this must be s security risk, why would Plusnet show my account name when I use the web.
And can I change my forum name as this also is not advisable, thanks.
Re: Help with user name, account name.
04-04-2021 9:39 AM
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What browser you using?
Re: Help with user name, account name.
04-04-2021 10:10 AM
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Re: Help with user name, account name.
04-04-2021 10:43 AM - edited 04-04-2021 10:44 AM
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Which site are you going to ? Are you on a fixed IP ?
Re: Help with user name, account name.
04-04-2021 12:00 PM
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@Stringwalker Have you got any add on's installed? I must admit I don't use Chrome at all but you could try installing Privacy Badger. I've used that on Firefox for a couple of years now with no problems at all. As @Champnet says which site you going to? When I was with PN, I was on a static IP and can't recall my username etc ever being displayed when visiting external websites.
Re: Help with user name, account name.
04-04-2021 1:05 PM
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Fixed IP will show username unless you ask staff to change it.
Re: Help with user name, account name.
04-04-2021 1:27 PM
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The OP needs the rDNS record changing to show the IP address instead of the username. You used to be able to raise a ticket for this but that's gone and first line support haven't got a clue and say it can't be done. Gandalf can do it, see this thread.
Re: Help with user name, account name.
04-04-2021 2:09 PM
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@Stringwalker wrote:
And can I change my forum name as this also is not advisable, thanks.
Your forum name can be changed by one of the mods. Simply PM one of us with details of the new name you wish to use and we'll action that for you. Please be aware that you may get a Password Reset Request email but you may reuse the same one if you so wish.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Help with user name, account name.
04-04-2021 2:16 PM
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It just includes my account name and plus.com at the end. Will pm a moderator to have my user name changed, thank you all.
Re: Help with user name, account name.
04-04-2021 2:31 PM
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Re: Help with user name, account name.
04-04-2021 2:34 PM - edited 04-04-2021 2:45 PM
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If my router is reset will this change my IP address, assign a new one. And if they can change my user name on here that would make me feel safer.
It give this address as well on some IP checkers
PlusNet Plc
address: The Balance
address: 2 Pinfold Street
address: Sheffield
address: S1 2GU
address: UK
phone: +44 114 2200084
Re: Help with user name, account name.
04-04-2021 2:48 PM - edited 04-04-2021 2:50 PM
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Re: Help with user name, account name.
04-04-2021 2:54 PM
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Click on my name in the grey box on the left then, under Contact Me, click on Send Private Message.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Help with user name, account name.
04-04-2021 3:19 PM
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Will a router reset change my IP address, there is one more bit of information that I found out on one particular IP lookup site, you can update the highly inaccurate location given, this is not advised my the site as it will give s very accurate position of your location.
You can try this on https://whatismyipaddress.com/ but it warns against it, many thanks.
Re: Help with user name, account name.
04-04-2021 3:20 PM - edited 04-04-2021 3:22 PM
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@Stringwalker I can't see my account username on the sites you have shown, just an IP address and that it is BT or Plusnet or wrong.
I don't how they can know your username or are you saying you host a website with the name the same as your account username?
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