07-02-2018 4:49 AM - edited 07-02-2018 5:02 AM
My Fibre broadband went live this morning from normal broadband and set up hub one with no issues.
i have done some speed tests and am only getting about 12 Mbps which is the same speed as my old broadband before we upgraded to fibre,
i understand that it takes a few days for the line to settle down but when i looked in my hub manager its telling me this
Downstream 13.74 Mbps
Upstream 992 Kbps
Maximum data rate:23215/14324
Data rate 992/13744
Noise margin 6.9/10.2
Line attenuation 11.8/26.7
Signal attenuation 11.8/25.8
so to me that looks like our old speed which we were getting before and i was told the Min speed we will get with fibre would be 34 Mbps and speed should be between 38 and 40 Mbps.
so what could be wrong?
Fixed! Go to the fix.
Re: Help with Fibre speed please
@Macc2018 Hi there.
I've checked your account and the upgrade is due to complete later today.
We change your account before the engineer goes out so you should see the faster speeds straight away.
| Matthew Wheeler|
Plusnet Help Team