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Help needed openreach modem failed

robbiecollie
Grafter
Posts: 37
Thanks: 1
Registered: 26-05-2013

Help needed openreach modem failed

could some one from plusnet please tell me how to source a replacement BT modem as my one has given up when powered up it only lights up for a couple of seconds then goes out have borrowed my friends & that is ok but he wants it back
4 REPLIES
Alucidnation
Grafter
Posts: 182
Thanks: 8
Registered: 03-01-2015

Re: Help needed openreach modem failed

ebay?
stoswald
Grafter
Posts: 249
Thanks: 6
Registered: 14-03-2014

Re: Help needed openreach modem failed

Back of a Kellys/Openreach van?    Grin
Superuser
Superuser
Posts: 6,779
Thanks: 861
Fixes: 55
Registered: 30-07-2007

Re: Help needed openreach modem failed

Quote
could some one from plusnet please tell me how to source a replacement BT modem as my one has given up
Report it as a fault, PN should get BT Openreach out to replace it.
robbiecollie
Grafter
Posts: 37
Thanks: 1
Registered: 26-05-2013

Re: Help needed openreach modem failed

Done as you suggested and open reach coming tues to exchange modem