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Help - VDSL connection drops out a few times a day
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Re: Help - VDSL connection drops out a few times a day
30-01-2020 1:48 PM
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Hi,
The situation we have been left in is absolutely ridiculous. The engineer that you sent out replaced the faceplate and socket and the faceplate is faulty and now they are telling me we have to pay for it ourselves. It was just installed, for god’s sake, and is showing a clear problem. I can not believe this whole mess, honestly.
The situation we have been left in is absolutely ridiculous. The engineer that you sent out replaced the faceplate and socket and the faceplate is faulty and now they are telling me we have to pay for it ourselves. It was just installed, for god’s sake, and is showing a clear problem. I can not believe this whole mess, honestly.
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Re: Help - VDSL connection drops out a few times a day
30-01-2020 6:14 PM
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We have been given £5 for a new faceplate but all compatible ones are £9 and upwards - 2019 BT Openreach Telephone Master Socket NTE5c MK2 & VDSL/ADSL Faceplate MK4 https://www.amazon.co.uk/dp/B07NX2KC8Y/ref=cm_sw_r_cp_api_i_sTXmEbVP4HCP0
Message 17 of 18
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Re: Help - VDSL connection drops out a few times a day
31-01-2020 3:00 PM
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