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Help Request to Community Members Please

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rbz5416
Grafter
Posts: 37
Thanks: 13
Registered: ‎16-08-2018

Help Request to Community Members Please

Please run a speed test from Think Broadband & report your results. I'm specifically interested in the time taken for your connection to reach it's maximum speed. After the test completes, please click on the green 'Analysis' button at the bottom & post your quality rating. Just trying to confirm mine is as bad as the test suggests compared to other PN users.

Latency.JPG

 

Speed Test

10 REPLIES
rbz5416
Grafter
Posts: 37
Thanks: 13
Registered: ‎16-08-2018

Re: Help Request to Community Members Please

Wow, not one response... Cry

jeffjohn1941
Dabbler
Posts: 22
Thanks: 5
Fixes: 1
Registered: ‎18-09-2017

Re: Help Request to Community Members Please

Mine attached.

Can anyone explain their 'Quality A' 0.53 rating?  Incidentally this test is using a bedroon wifi connection to distant  router. ZyXel SBG3300.

AJK
Dabbler
Posts: 13
Thanks: 4
Registered: ‎13-07-2016

Re: Help Request to Community Members Please

Hi, I just did mine and the rating is  0.41(A).

ThinkBroadband speedtest.PNG

jeffjohn1941
Dabbler
Posts: 22
Thanks: 5
Fixes: 1
Registered: ‎18-09-2017

Re: Help Request to Community Members Please

But what is the yardstick for Quality?

Champnet
Pro
Posts: 492
Thanks: 93
Fixes: 1
Registered: ‎25-07-2007

Re: Help Request to Community Members Please

Here's mine, Ethernet to router 80/20 Fibre :

Picture0011.png

jeffjohn1941
Dabbler
Posts: 22
Thanks: 5
Fixes: 1
Registered: ‎18-09-2017

Re: Help Request to Community Members Please

That does not look healthy! Suggest you request analysis.

Champnet
Pro
Posts: 492
Thanks: 93
Fixes: 1
Registered: ‎25-07-2007

Re: Help Request to Community Members Please

Tried again with the download manager disabled, seems there's a 20mb file sent up or down....

 

Picture0012.png

jeffjohn1941
Dabbler
Posts: 22
Thanks: 5
Fixes: 1
Registered: ‎18-09-2017

Re: Help Request to Community Members Please

Great!

Now who understands the Quality assessment?

rbz5416
Grafter
Posts: 37
Thanks: 13
Registered: ‎16-08-2018

Re: Help Request to Community Members Please

Thanks guys.

What is the Quality Score?

The quality metric is an analysis of your HTTPx6 speed test and the lower the score the better. If your test hits the top speed quickly and sustains this you should get a good score, but if it varies the score will reflect this.

  • Grade A, under 0.8 shows a very good connection.
  • Grade B, 0.8 to 1.2 is a good connection
  • Grade C, 1.2 to 1.8 probably using Wi-Fi but still OK
  • Grade D, 1.8 to 2.2 variable speeds may affect experience
  • Grade E, 2.2 to 3 congestion may be affecting speeds
  • Grade F, over 3 performance is bad, check Wi-Fi

The grade is independent of your maximum speed.

 

It's essentially a measure of how quickly you achieve maximum throughput. As the results show, the average for PN is under 0.4s ie the connection hits full speed near instantly. In my case since a switch of VLAN, that has increased to 4-5s. Graphically it should look something like this:

Good.png

Rather than this:

Bad.png

Like all tests, it should be conducted through a wired connection if you're having issues.

AJK
Dabbler
Posts: 13
Thanks: 4
Registered: ‎13-07-2016

Re: Help Request to Community Members Please

I just did a quick retest with my phone near the router. The first test was with the PC in the converted garage.

Screenshot_20181022-132925.png