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Help Please - solid orange light with flashing red B

Jbutton
Newbie
Posts: 3
Registered: a month ago

Help Please - solid orange light with flashing red B

My switch over date was yesterday, I’ve had the email to say I’ve gone live with the switch and plugged in my router but since then all I’ve had is a solid orange light with a flashing red b.

 

could someone check this out for me please? 

I really hope this ain’t the start of 18 months of problems.

3 REPLIES 3
dvorak
Moderator
Moderator
Posts: 24,791
Thanks: 4,487
Fixes: 1,139
Registered: ‎11-01-2008

Re: Help Please - solid orange light with flashing red B

you can raise a fault at https://faults.plus.net - sounds like the router can't detect a broadband signal
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Jbutton
Newbie
Posts: 3
Registered: a month ago

Re: Help Please - solid orange light with flashing red B

Thanks for the reply, once home from work I will raise a fault an also ring up again.
Jbutton
Newbie
Posts: 3
Registered: a month ago

Re: Help Please - solid orange light with flashing red B

I’ve raised a fault though the link, how long does is usually take for someone to pick it up? I really need to get the internet working for school learning, everything was fine yesterday with sky fibre before the switch.