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Having problem with new Fibre..

ceedy
Grafter
Posts: 39
Registered: ‎19-05-2013

Having problem with new Fibre..

2 problems.
firstly  prob is ..... the  Fibre routers wifi just randomly stops working  and needs a power cycle  to sometimes get it back ?.
works about 50% of the time after a power cycle .
But today it   took 5 or 6 goes to get it working.  ( plus the wifi range is pretty naff compared to my previous BB router)
Secondly its the speed   under 30mb today .. usually about 37-38.
Over the years we have always been brought up with the  hogwash from some ISP's ( not Pnet Wink )  that  speed is down due outside influences  on our old 8mb broadband . I.e getting 4-5mb  or lower , but it always been down to traffic shaping and porkie telling! , not had that at all so far since moving to plusNet.
Since moving to Plusnet broadband we nearly always had a 7.9 connection so pretty close  Smiley
But!  now on fibre  so should be   having a super time !!   not quite !
We were offered  76mb as we are a stones throw from  the fibre box,, so plenty of speed is available  , so why  is the top speed only 38ish  at best , and currently only 30ish  ?
Should be 40 or just over all the time . shouldn't it ?
or is our router playing up
Chris.