Have to reboot modem every morning
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Have to reboot modem every morning
09-04-2018 7:58 AM
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Hi there -
I switched to Plusnet a week ago and got my network configured how I wanted it three days ago. I am using a Vigor 130 modem in bridge mode with a Watchguard Firebox T10 behind it doing the routing. The speed is not good but I'm hoping that will improve as things settled down. However, each morning so far I've had no connection and have needed to reboot the Vigor modem to restore it. Anyone got any ideas what might be causing this?
FHF
Re: Have to reboot modem every morning
09-04-2018 11:41 AM
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Welcome to the community forums @FHF
I'm sorry to hear you're experiencing connection problems.
Do you use a wireless or wired connection, and would you be able to try the modem router we sent you?
This would help us narrow down where the problem lies.
Thanks
Re: Have to reboot modem every morning
10-04-2018 8:38 AM
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Hi Gandalf -
I am using a wireless connection. Since yesterday I have replaced my rather aged Netgear WAP with a new TP-Link one. No problems with the connection since so it seems it may have been the WAP causing the problem. I'm not sure why it required a modem re-boot to get the connection back but that's not really worth worrying about now it's working! I'll post again in a few days when I know it is stable.
Thanks
FHF
Re: Have to reboot modem every morning
12-04-2018 2:07 PM
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