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Has anyone had almost constant dropouts with the BT & Plusnet routers ?

FIXED
egeoffreydavies
Grafter
Posts: 45
Thanks: 3
Registered: ‎28-05-2012

Re: Has anyone had almost constant dropouts with the BT & Plusnet routers ?

Thanks for that. Just picked up a HH5B for £15 from the bay.

Worth a shot at that price.

 

egeoffreydavies
Grafter
Posts: 45
Thanks: 3
Registered: ‎28-05-2012

Re: Has anyone had almost constant dropouts with the BT & Plusnet routers ?

Wonder if anyone knows what is the message "PPP LCP Send Termination Request [User request]" because AFIK I didn't request it LOL.

ImInIT
Dabbler
Posts: 19
Thanks: 2
Fixes: 1
Registered: ‎09-04-2018

Re: Has anyone had almost constant dropouts with the BT & Plusnet routers ?

When I was with BT I had similar issues. Called for an OpenReach engineer who turned up and replaced the socket.

Problems persisted.

Bought a replacement VDSL modem and problems sorted.

The issue was definitely the modem.

brockied
Dabbler
Posts: 16
Thanks: 5
Registered: ‎11-10-2016

Re: Has anyone had almost constant dropouts with the BT & Plusnet routers ?

Yeah I now have the TP Link TD-W9970 router and so far the connection has been stable. I also noticed it connected to the Internet very quickly unlike the BT Hub 5 and the Plusnet Router when I first set it up. 

egeoffreydavies
Grafter
Posts: 45
Thanks: 3
Registered: ‎28-05-2012

Re: Has anyone had almost constant dropouts with the BT & Plusnet routers ?

Hi, took delivery of BT Hub 5B ysterday, with the Broadcom chip and so far no disconnects.

Fingers crossed.

Will report back, in a few days, when I can see that its holding connection.

 

egeoffreydavies
Grafter
Posts: 45
Thanks: 3
Registered: ‎28-05-2012

Re: Has anyone had almost constant dropouts with the BT & Plusnet routers ?

Hi there all. Been connected for 8 straight days now.
Looks like the BT Hub 5B likes my line better that the Plusnet one.
Fingers crossed.

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,573
Thanks: 10,294
Fixes: 1,600
Registered: ‎21-04-2017

Re: Has anyone had almost constant dropouts with the BT & Plusnet routers ?

Thanks for coming back to us @egeoffreydavies

I'm glad to hear your new router is working well for you. Thumbs_Up

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet