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Half of the internet just disappeared, Plusnet or wider issue?

Havel
Grafter
Posts: 47
Thanks: 7
Registered: 24-07-2013

Half of the internet just disappeared, Plusnet or wider issue?

Was just playing WoW and got disconnected, after that I couldn't access any Blizzard sites or even Google or Reddit. Still can't access many sites. ANy idea what's going on?

23 REPLIES
BrightonRock
Pro
Posts: 280
Thanks: 82
Fixes: 6
Registered: 09-04-2016

Re: Half of the internet just disappeared, Plusnet or wider issue?

You are not alone. But seems to have recovered now. BBC was iffy; Guardian was not found; Amazon was not found; Football365 was not found on my windows box but it seemed as if I could get them on my iPhone. PlusNet DNS issue?

darklight1
Dabbler
Posts: 10
Registered: 25-04-2016

Re: Half of the internet just disappeared, Plusnet or wider issue?

Yep same here just drops off, looks like a blip, thought it may have been plusnet changing gateway.

Browni
Aspiring Hero
Posts: 2,280
Thanks: 775
Fixes: 45
Registered: 02-03-2016

Re: Half of the internet just disappeared, Plusnet or wider issue?

It's not just you as Now TV froze here (which it has never done before) and various web sites timed out.

I'm using Google DNS fwiw.

I must have been really bad in a previous life as this was my 3rd ISP in a row that used lithium.
Now you're stuck with me because my new ISP doesn't run a forum Cheesy
harryw66
Grafter
Posts: 39
Registered: 27-06-2014

Re: Half of the internet just disappeared, Plusnet or wider issue?

You are not alone.

Cannot resolved many websites e.g. I can access http://www.bbc.co.uk/ but cannot get to http://www.independent.co.uk/ 

More worryingly I cannot VPN into work!! 

Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: Half of the internet just disappeared, Plusnet or wider issue?

This suggests it was quite a widespread issue, not specific to us: http://downdetector.co.uk/

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
harryw66
Grafter
Posts: 39
Registered: 27-06-2014

Re: Half of the internet just disappeared, Plusnet or wider issue?

seems to be ok now...

Community Veteran
Posts: 26,718
Thanks: 931
Fixes: 10
Registered: 10-04-2007

Re: Half of the internet just disappeared, Plusnet or wider issue?

Gah! I couldn't even get here to find out what was happening. Just wasted time rebooting etc.

jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
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BrightonRock
Pro
Posts: 280
Thanks: 82
Fixes: 6
Registered: 09-04-2016

Re: Half of the internet just disappeared, Plusnet or wider issue?

Thanks Chris. If you find out what was the cause, please let us know.

Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: Half of the internet just disappeared, Plusnet or wider issue?

It's doesn't seem related to us so it's unlikely we'll be able to find the cause from here.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
VileReynard
Seasoned Pro
Posts: 10,986
Thanks: 265
Fixes: 11
Registered: 01-09-2007

Re: Half of the internet just disappeared, Plusnet or wider issue?

Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: Half of the internet just disappeared, Plusnet or wider issue?

Not sure why you're specifically linking to BT there, looking at http://downdetector.co.uk/ shows this impacted a huge range of sites and services.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Havel
Grafter
Posts: 47
Thanks: 7
Registered: 24-07-2013

Re: Half of the internet just disappeared, Plusnet or wider issue?

Seems to be back to normal at the moment. That Downdetector link shows massive outages. I wonder what happened?

VileReynard
Seasoned Pro
Posts: 10,986
Thanks: 265
Fixes: 11
Registered: 01-09-2007

Re: Half of the internet just disappeared, Plusnet or wider issue?


Chris wrote:

Not sure why you're specifically linking to BT there, looking at http://downdetector.co.uk/ shows this impacted a huge range of sites and services.


Plusnet uses a lot of BT for routing purposes e.g.

traceroute to guardian.co.uk (104.156.81.233), 30 hops max, 60 byte packets
 1  router (192.168.1.1)  0.387 ms  0.434 ms  0.727 ms
 2  * * *
 3  * * *
 4  be3-3100.pcn-ir01.plus.net (195.166.143.128)  25.217 ms  25.213 ms  25.279 ms
 5  core1-BE1.colindale.ukcore.bt.net (195.99.125.132)  25.341 ms  25.404 ms  25.459 ms
 6  195.99.127.83 (195.99.127.83)  35.073 ms 195.99.127.36 (195.99.127.36)  34.894 ms core3-hu0-14-0-7.faraday.ukcore.bt.net (195.99.127.64)  34.953 ms
 7  213.137.183.34 (213.137.183.34)  34.826 ms 213.137.183.38 (213.137.183.38)  23.749 ms  23.852 ms
 8  ldn-b3-link.telia.net (213.248.67.97)  16.715 ms  16.694 ms  16.617 ms
 9  ldn-bb3-link.telia.net (62.115.117.10)  16.827 ms * ldn-bb3-link.telia.net (62.115.117.4)  13.681 ms
10  * ldn-b3-link.telia.net (80.91.247.86)  15.609 ms ldn-b3-link.telia.net (80.91.245.27)  12.261 ms
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *
16  * * *
17  * * *
18  * * *
...

Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: Half of the internet just disappeared, Plusnet or wider issue?

Indeed we do, however as I've said this appears unrelated. If you look at the overall downdetector link, this affected a huge range of services and people that are completely unrelated to BT in any way.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff