Half connection speed unlimited fibre
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Half connection speed unlimited fibre
26-03-2020 12:55 PM
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Hi
went through two days of drop off and resetting router. Now only getting 8-12mbps with everybody off the home network.
Is this a throttle back and busy times or another problem?
http://mybroadbandspeed.speedtestcustom.com/result/682cee20-6f60-11ea-9822-8b88f8bb236a
Any ideas would be appreciated - trying to work from home.
charlie
Re: Half connection speed unlimited fibre
03-04-2020 1:05 PM
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Welcome to the forums and apologies for the delayed reply.
Can you please PM us your user name so we can take a look?
I can say for sure that you line is not being throttled, but you may be banded due to the drops. It's also possible you've got a wifi issue. We'll advise further when we can see the account.
Re: Half connection speed unlimited fibre
03-04-2020 6:27 PM
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