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Had a few intermittent drops

OryxCallotis
Grafter
Posts: 45
Thanks: 2
Registered: ‎31-07-2016

Had a few intermittent drops

Noticed my connection's been dropping a few times the past couple of days or so, is there some outage in Sheffield this week?  Noticed it a lot the past hour or so especially. Thanks.

1 REPLY 1
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,896
Thanks: 1,506
Fixes: 480
Registered: ‎01-01-2012

Re: Had a few intermittent drops

Thanks for getting in touch @OryxCallotis and apologies for the delayed response.

From what we can see most of the drops are occurring in the early hours of the morning as per the below graph

There's a chance that this will be our suppliers carrying out maintenance as they do this between 12am and 6am where there are fewer people online.

If you start to experience drops in the day I'd recommend raising a fault here so we can investigate further

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team