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HH5

Craigsdad
Newbie
Posts: 2
Registered: 07-03-2015

HH5

I have a fibre and copper line to the house giving about 20meg/5meg connection speed which I am happy with Smiley not to keen on the technicolor router which is in use with the Openreach modem. Standard set up, I have bought a Home Hub 5 to what I thought would replace both items. Changed setting in HH5 to Plusnet no bother but can only get a connection if the Openreach modem in line!.i was under the impression that I didn't require the modem or am I missing something? Help!
4 REPLIES
Grezzer36
Grafter
Posts: 98
Thanks: 1
Registered: 23-02-2009

Re: HH5

Yes HH5 will work without BT modem. Have you tried pressing reset button then entering your PN connection details? That might do the trick Smiley
Starmans
Grafter
Posts: 82
Thanks: 3
Registered: 03-03-2015

Re: HH5

Assume you've connected the cable from your NTE master socket into the back of the HH5? What colour lights are lit on the front?
Craigsdad
Newbie
Posts: 2
Registered: 07-03-2015

Re: HH5

When 'fibre' was installed the guy fitted an adsl only facia plate, so the cable goes from that plate to the Openreach modem and from there to the Homehub, or do I need to change this back to a telephone socket and the use the supplied filters?
Community Veteran
Posts: 1,613
Thanks: 22
Registered: 29-06-2010

Re: HH5

You need to connect a RJ11-RJ11 cable between the BT socket and the grey DSL port on the back of the hub. The red RJ45 port is for connecting to the external modem only.