HEAD, WALL, BANG. Might as well

[#1]

My line speed drops below minimum for god knows how many times in the past 12 month.

DSL Line Status
Connection Information
Line state:Connected
Connection time:0 days, 09:50:13
Downstream:17.2 Mbps
Upstream:4.988 Mbps

[#2]

Hey @riky,

Thanks for reaching out here.

I'm sorry these issues are occurring once again, I've provided more details over the open faults ticket here. Please reply with the requested details & give us a nudge here once done.

Thanks.

[#3]

Hello Mads

I have replied to ticket and any weekday morning is fine

[#4]

Hi @riky,

Thank you for getting back in touch with us. I've updated the ticket on your account further. Please let us know if the visit needs amending and we'll pick this up for review as soon as possible.

[#5]

The time/ date arranged is fine. Thankyou

[#6]

Thanks for getting back to us and confirming. Let us know how the visit goes and if the engineer remedies the issues you've been seeing.

[#7]

Hi engineer called today (my line speed had dropped to just over 15Mbs)

He checked everything over but there was nothing he could do apart from reset the server which put it back up to 22.88 Mbs.

But he said once the DLM kicks in it will no doubt revert back to where it was.

Which seeing as my next door nieghbour has a stable line speed of 30.5 Mbs is a bit disheartening 

We will just have to see how it goes.

[#8]

Hoped it would last a little longer than 24 hours.

DSL Line Status
Connection Information
Line state:Connected
Connection time:0 days, 09:19:27
Downstream:19.24 Mbps
Upstream:4.882 Mbps

but still managable