HEAD, WALL, BANG. Might as well
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HEAD, WALL, BANG. Might as well
05-02-2020 1:53 PM
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My line speed drops below minimum for god knows how many times in the past 12 month.
DSL Line Status
Connection Information
Line state:Connected
Connection time:0 days, 09:50:13
Downstream:17.2 Mbps
Upstream:4.988 Mbps
Re: HEAD, WALL, BANG. Might as well
06-02-2020 2:49 PM
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Re: HEAD, WALL, BANG. Might as well
06-02-2020 6:56 PM
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Hello Mads
I have replied to ticket and any weekday morning is fine
Re: HEAD, WALL, BANG. Might as well
08-02-2020 2:05 PM
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Hi @riky,
Thank you for getting back in touch with us. I've updated the ticket on your account further. Please let us know if the visit needs amending and we'll pick this up for review as soon as possible.
Re: HEAD, WALL, BANG. Might as well
08-02-2020 7:34 PM
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The time/ date arranged is fine. Thankyou
Re: HEAD, WALL, BANG. Might as well
11-02-2020 1:05 PM
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Thanks for getting back to us and confirming. Let us know how the visit goes and if the engineer remedies the issues you've been seeing.
Re: HEAD, WALL, BANG. Might as well
12-02-2020 6:45 PM
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Hi engineer called today (my line speed had dropped to just over 15Mbs)
He checked everything over but there was nothing he could do apart from reset the server which put it back up to 22.88 Mbs.
But he said once the DLM kicks in it will no doubt revert back to where it was.
Which seeing as my next door nieghbour has a stable line speed of 30.5 Mbs is a bit disheartening
We will just have to see how it goes.
Re: HEAD, WALL, BANG. Might as well
14-02-2020 11:32 AM
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Hoped it would last a little longer than 24 hours.
DSL Line Status
Connection Information
Line state:Connected
Connection time:0 days, 09:19:27
Downstream:19.24 Mbps
Upstream:4.882 Mbps
but still managable
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