Well, this will be my last post here. I've been a Plusnet customer for years , one of which was that bad that they refunded me almost a years fees. The last year at Plusnet has been so patchy its been embarrassing when i have had friends round. Wanting to show them something on the Xbox or on the computer and the [-Censored-] poor speeds and buffering has been a joke. But the pretty graph that they always show you that its all fine is just wrong and they are either really naive or just plain thick. That stupid graph just shows the drop outs , it doesn't show you the fluctuations in speeds. You advertise it as fast, advertise it as honest broadband and its far from either. I have moved from Plusnet today to BT Infinity Fibre and its 8:44pm in the evening and its blazing fast, in fact its approx 2mb faster than i have ever had at Plusnet in the day, never mind at night. I have had no disconnections, no dropouts, no blips at all since 2pm today and i have really put it through its paces.
To summarise, anybody who has poor speeds or constant fobbing off, I would urge you to vote with your feet and make your point heard nationwide. I will NEVER be another customer of Plusnet, even if they offered it for free.
I am also in the process or gathering proof/evidence to take Plusnet to court (small claims court) to get back money that i am about to be charged. I will also be posting the results of that on the Daily Mail newspaper when its done , win or lose to let everybody know just what Plusnet think of their customers.
Cya
P.S Oh and I know Plusnet is owned by BT, but their targets, profit/loss will still be seperate and hopefully a few of the liars/incompetent staff will get the chop.
Moderator's note by Mike (Mav) Avoidance of swear filter edited as per Forum rules
