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Getting worried

Chrisgcj
Newbie
Posts: 2
Thanks: 1
Registered: ‎21-09-2016

Getting worried

My order is supposed to go live today before midnight, my internet from my previous provider went off this morning at 8.30 and still no confirmation of line active so told not to setup the router yet looks like there's a problem just hope it doesn't take long to fix
2 REPLIES
bobminors
Aspiring Pro
Posts: 158
Thanks: 34
Fixes: 2
Registered: ‎19-09-2016

Re: Getting worried

Don't wait for an email - it may never come. Plug in the router anyway, it will connect as soon as it can.

dnpark38
Rising Star
Posts: 432
Thanks: 16
Registered: ‎24-02-2015

Re: Getting worried

Get it plugged in I was only off a few minutes whilst OR switched it over.

http://www.thinkbroadband.com/speedtest/button/1476198475230638155-mini.png