Getting rather concerned about connection
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Getting rather concerned about connection
16-10-2018 7:39 PM
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I ordered fibre broadband several weeks ago , have received the router and it should be up and running by tomorrow because that is when my current ISP BT is due to cut me off and yet when i log on I see Plusnet is still "preparing my account" and have not yet sent me a confirmation email. Phoning them is a waste of time as I am told there is a 50 minute waiting time and if BT cut me off tomorrow I don't see how I am going to get that email from Plusnet. Can anyone suggest anything as I am getting somewhat anxious as i must have broadband up and running
Re: Getting rather concerned about connection
17-10-2018 9:32 AM
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all seems well now
Re: Getting rather concerned about connection
17-10-2018 2:42 PM
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Hi @donmaico6,
I'm pleased to hear that your issue is now resolved.
Should you have any further queries, please get in touch.
Thank you,
Aisha
Re: Getting rather concerned about connection
17-10-2018 11:11 PM
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Thank you
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