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Getting less than half the speed i should be...

rofltron
Dabbler
Posts: 11
Registered: 05-12-2014

Getting less than half the speed i should be...

According to BT Wholesale check i should be getting 40mb/sec.
I am currently getting around 18mb/sec. - I'd raise a question but i'm unable to due to the Wizard constantly asking me to type a valid mobile phone number, even though it is.
Please can someone look into, and tell me why/resolve.
Thanks
2 REPLIES
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: Getting less than half the speed i should be...

You're syncing at about 25mb at the moment. I have updated the details stopping you from proceeding with the troubleshooter. Are you ok to see if this can be re-raised now?
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
rofltron
Dabbler
Posts: 11
Registered: 05-12-2014

Re: Getting less than half the speed i should be...

Yes please