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Getting disconnects - please diagnose

Afran
Grafter
Posts: 52
Thanks: 2
Registered: 17-09-2013

Getting disconnects - please diagnose

Hi guys,

 

Been about 6 months since I've had disconnect issues, so great uptime thus far.

 

However, I've had four (4) disconnects in the past 48 hours (to my knowledge, possibly more) so if my connection could be tested by a member of staff to find out as to why this is happening I'd greatly appreciate it.

 

Thanks in advance

 

Afran

2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 12,859
Thanks: 113
Fixes: 36
Registered: 27-04-2007

Re: Getting disconnects - please diagnose

Hi Afran, 

 

I've just tested your line and we're not seeing any obvious issues. 


Can you give the checks here a try for us next please? https://goo.gl/tu2WWu

 

Adam

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Afran
Grafter
Posts: 52
Thanks: 2
Registered: 17-09-2013

Re: Getting disconnects - please diagnose

Hi Adam,


All good there - I'll update if it disconnects again.