Gateway Check Issues.

[#1]

Hi Just done a ping test on my gateway due lagging whilst watching youtube, is this normal?

[#2]

Yes.

If you are downloading video then this will interfere with ping tests since you sharing the same channel.

Depends on what the speed of your connection is though.

[#3]

getting bad lag in online games,

checked connection with tool and got this

Which gateway

Sorry, the tool failed to identify your gateway; this does not mean that anything is wrong with your connection.

Posting the following information as a reply to the Gateway Checker Issues topic in the Community forums will help us to diagnose the problem.

• core2-hu0-2-0-6.colindale.ukcore.bt.net (62.172.103.209) 6.422 ms

[#4]

Thanks. The trace looks normal at that point. The next hop will be an Internet Router which is your gateway. Unfortunately it does not identify itself so the tool has nothing to pass on.

Sorry, but you need to use alternative troubleshooting tools to diagnose your gaming problem.

[#5]

- Portal
- Other
- CGI Services
- Home Phone
- Network Capacity (ADSL/20CN)
- Network Capacity (ADSL2+/21CN)
- TV
RSS Feed
Email Updates

Which gateway

Sorry, the tool failed to identify your gateway; this does not mean that anything is wrong with your connection.

Posting the following information as a reply to the Gateway Checker Issues topic in the Community forums will help us to diagnose the problem.

• londond-access1-s1-3.ukcore.bt.net (194.72.16.117) 5.597 ms

[#6]

Thanks for the report. The next hop would be an Internet Router which is your gateway, but unfortunately it does not identify itself.