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Gap in service for internet connection?

nilsatisoptimum
Dabbler
Posts: 15
Registered: 31-10-2014

Gap in service for internet connection?

Sad
I got switched off from my last provider(llu) , phone and adsl sometime in the early hours of  Friday morning, I have phone back on now with plusnet, but I have to wait until the 28/11/14 until  broadband is switched on, not sure if  this is because i'm moving over to fibre?
if so to the above question, is this normal?
and if its normal, Why?
Can we also confirm what Centuary we are in too?
5 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: Gap in service for internet connection?

We're just having a look now to see what we can do.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: Gap in service for internet connection?

I've created a ticket on your account and just put an update on there.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
nilsatisoptimum
Dabbler
Posts: 15
Registered: 31-10-2014

Re: Gap in service for internet connection?

Ok Chris Many thanks for your reply I will have a gander.
Sorry for the Saturday Morning Sarcasm in the opening post    Embarrassed
Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: Gap in service for internet connection?

No problem at all. I've seen your reply so we'll keep to that date for you.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
nilsatisoptimum
Dabbler
Posts: 15
Registered: 31-10-2014

Re: Gap in service for internet connection?

I've had a look, Ill stick with the original installation, thankyou for the response and offer.  

Ok Chris Many thanks again.