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GEA test please

Posts: 5
Registered: ‎03-06-2020

GEA test please

Can you please re-run a GEA test please.

I had an engineer visit last week, and need to verify it fixed my issue. I still have below guarantee speeds

Plusnet Help Team
Plusnet Help Team
Posts: 762
Thanks: 83
Fixes: 30
Registered: ‎06-08-2018

Re: GEA test please

Hi @hodgepa,


Thanks for getting in touch, I appreciate your query.


I've updated the fault ticket with an attachment that shows the results of the GEA test which is coming back above your minimum guaranteed speeds.


I hope this helps answer your query.


Thanks - LF

If this post resolved your issue please click the 'This fixed my problem' button
  Tahir M
 Plusnet Help Team