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GEA line test request

Posts: 3
Registered: ‎01-02-2018

GEA line test request

Can I ask for a peek at a GEA test result on my line please.

Plusnet Help Team
Plusnet Help Team
Posts: 5,959
Thanks: 579
Fixes: 217
Registered: ‎01-01-2012

Re: GEA line test request

I've attached a GEA test below for you.

Test Outcome Fail
Test Outcome Code GTC_FTTC_SERVICE_1113
Description Downstream ES and SES have exceeded threshold from real time check. Continue submitting trouble report
Main Fault Location CI
Sync Status In Sync
Downstream Speed 60.8 Mbps
Upstream Speed 20.0 Mbps
Appointment Required N
Fault Report Advised Y
NTE Power Status PowerOn
Voice Line Test Result Pass
Bridge Tap Not Detected
Radio Frequency Ingress Not Detected
Repetitive Electrical Impulse Noise Not Detected
Cross Talk Not Detected
Estimated Line Length In Metres 391.6
Upstream Rate Assessment Very Good
Downstream Rate Assessment Low
Interference Pattern Not Detected
Service Impact No Impact Observed
Home Wiring Problem Not Detected
Downstream Policing Discard Rate 0.0
Customer Traffic Level Upstream and Downstream Traffic Detected
Technology VDSL
Profile Name 0.128M-80M Downstream, Error Protection Off - 0.128M-20M Upstream, Error Protection Off
Time Stamp 2018-01-24T13:45:00
Parameters MIN MAX AVG
Down Stream Line Rate 58.8 Mbps 65.4 Mbps 63.1 Mbps
Up Stream Line Rate 19.6 Mbps 20.0 Mbps 19.8 Mbps
Up Time 0.0 Sec 900.0 Sec 889.6 Sec
Retrains 0.0 1.0 0.0
Current and Last 15 Minute Bin Performance
Parameters Last Traffic Count(Upto 15 mins) Current Traffic Count(Upto 15 mins)
Start Time Stamp 2018-02-06T13:18:12.878+00:00 2018-02-06T13:33:12.878+00:00
Ingress Code Violation 0 30
Egress Code Violation 0 0
Errored Seconds 118 20
Severely Errored Seconds 0 0
Unavailable Seconds 0 0

At the moment it looks like your line has a high amount of errors. If this is causing you issues I'd recommend raising a fault here

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team