GEA line test request
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- Re: GEA line test request
GEA line test request
02-08-2018 4:07 PM - edited 02-08-2018 5:15 PM
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My speed has been getting progressively slower over the past month. The last few speedtests have shown it to be below or at the downstream handback threshold. Tests were carried out over ethernet.
Could I have a line test completed please?
My plusnet username is the same as the forum one.
Re: GEA line test request
02-08-2018 7:10 PM
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Sorry to hear your speeds have dropped.
Our tests aren't showing any issues and your speeds are within the estimates.
Can you carry out a speedtest here over a wired connection and make sure you click further diagnostics after the initial result?
Re: GEA line test request
02-08-2018 7:35 PM
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I've attached the results from the diagnostics.
Could you please paste in the results from the GEA test.
Re: GEA line test request
03-08-2018 11:58 AM
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Hi @makaur
Here is a copy of the GEA test I have just run;
Test OutcomePass
Test Outcome CodeGTC_FTTC_SERVICE_0000
DescriptionGEA service test completed and no fault found .
Main Fault LocationOK
Sync StatusIn Sync
Downstream Speed62.6 Mbps
Upstream Speed20.0 Mbps
Appointment RequiredN
Fault Report AdvisedN
NTE Power StatusPowerOn
Voice Line Test ResultPass
Bridge TapNot Detected
Repetitive Electrical Impulse NoiseNot Detected
Estimated Line Length In Metres443.7
Upstream Rate AssessmentVery Good
Downstream Rate AssessmentReasonable
Interference PatternNot Detected
Service ImpactNo Impact Observed
Home Wiring ProblemNot Detected
Downstream Policing Discard Rate0.0
Customer Traffic LevelUpstream and Downstream Traffic Detected
TechnologyVDSL
Profile Name0.128M-80M Downstream, Error Protection Off - 0.128M-20M Upstream, Error Protection Off
I hope this helps
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