GEA line test request
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- Re: GEA line test request
17-03-2017 1:03 PM
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Hi,
I was wondering if I could have a GEA test on my newly activated line?
Thanks, much appreciated.
Fixed! Go to the fix.
17-03-2017 1:24 PM - edited 17-03-2017 1:26 PM
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Hi there,
Just fetching that now...
As per below...
Test Outcome | Pass |
Test Outcome Code | GTC_FTTC_SERVICE_0001 |
Description | GEA service test completed and no fault found but unable to check for customer equipment connected to modem. |
Main Fault Location | OK |
Sync Status | In Sync |
Downstream Speed | 68.4 Mbps |
Upstream Speed | 20.0 Mbps |
Appointment Required | N |
Fault Report Advised | N |
NTE Power Status | PowerOn |
Voice Line Test Result | Pass |
Bridge Tap | Not Detected |
Radio Frequency Ingress | Not Detected |
Repetitive Electrical Impulse Noise | Not Detected |
Cross Talk | Not Detected |
Estimated Line Length In Metres | 415.5 |
Upstream Rate Assessment | Very Good |
Downstream Rate Assessment | Good |
Interference Pattern | Regular Interference Observed Daily |
Service Impact | No Impact Observed |
Interference Duration Longest Occurrence | ; 00:00 to 23:45 |
Interference Location | Customer Premise |
Interference Observed In Days | 8 |
Home Wiring Problem | Not Detected |
Downstream Policing Discard Rate | 0.0 |
Customer Traffic Level | Upstream and Downstream Traffic Detected |
Technology | VDSL |
Profile Name | 0.128M-80M Downstream, Error Protection Off - 0.128M-20M Upstream, Error Protection Off |
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Re: GEA line test request
17-03-2017 5:17 PM
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Thanks for the fast reply!
Sounds like I have a bit of REIN interference finding to do based on that.
One thing that is weird is that I am sure I have G.INP enabled and active on the line but the GEA test doesn't seem to show that.
Re: GEA line test request
19-03-2017 9:35 AM
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Re: GEA line test request
20-03-2017 8:07 AM
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@BrokenFibre - Nothing wrong that I can see...
Test Outcome | Pass |
Test Outcome Code | GTC_FTTC_SERVICE_0001 |
Description | GEA service test completed and no fault found but unable to check for customer equipment connected to modem. |
Main Fault Location | OK |
Sync Status | In Sync |
Downstream Speed | 64.0 Mbps |
Upstream Speed | 20.0 Mbps |
Appointment Required | N |
Fault Report Advised | N |
NTE Power Status | PowerOn |
Voice Line Test Result | Pass |
Bridge Tap | Not Detected |
Radio Frequency Ingress | Not Detected |
Repetitive Electrical Impulse Noise | Not Detected |
Cross Talk | Not Detected |
Estimated Line Length In Metres | 596.9 |
Upstream Rate Assessment | Very Good |
Downstream Rate Assessment | Very Good |
Interference Pattern | Not Detected |
Service Impact | No Impact Observed |
Home Wiring Problem | Not Detected |
Downstream Policing Discard Rate | 0.0 |
Customer Traffic Level | Upstream and Downstream Traffic Detected |
Technology | VDSL |
Profile Name | 0.128M-80M Downstream, Retransmission Low - 0.128M-20M Upstream, Error Protection Off |
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Re: GEA line test request
20-03-2017 7:58 PM
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@Anoush, thanks for that. was just curious
Re: GEA line test request
20-03-2017 8:05 PM
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Re: GEA line test request
21-03-2017 2:18 PM
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@Anoush Would it be possible to run a new GEA Test on my line since i've now been put back onto the 3db profile trial be interested in the result since the line speed is now higher than the previous test .
Re: GEA line test request
21-03-2017 2:32 PM
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@jamesanstee Here you are
Test Outcome | Pass |
Test Outcome Code | GTC_FTTC_SERVICE_0001 |
Description | GEA service test completed and no fault found but unable to check for customer equipment connected to modem. |
Main Fault Location | OK |
Sync Status | In Sync |
Downstream Speed | 75.3 Mbps |
Upstream Speed | 16.7 Mbps |
Appointment Required | N |
Fault Report Advised | N |
NTE Power Status | PowerOn |
Voice Line Test Result | Pass |
Bridge Tap | Not Detected |
Radio Frequency Ingress | Not Detected |
Repetitive Electrical Impulse Noise | Not Detected |
Cross Talk | Not Detected |
Estimated Line Length In Metres | 496.7 |
Upstream Rate Assessment | Low |
Downstream Rate Assessment | Very Good |
Interference Pattern | Regular Interference Observed Daily |
Service Impact | No Impact Observed |
Interference Duration Longest Occurrence | ; 00:00 to 23:45 |
Interference Location | Customer Premise |
Interference Observed In Days | 7 |
Home Wiring Problem | Not Detected |
Downstream Policing Discard Rate | 0.0 |
Customer Traffic Level | Upstream and Downstream Traffic Detected |
Technology | VDSL |
Profile Name | 0.128M-80M Downstream, Retransmission Low - 0.128M-20M Upstream, Error Protection Off |
Time Stamp | 2017-03-08T14:45:00 |
Re: GEA line test request
21-03-2017 2:37 PM
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have i been taken off the 3db trial again as its not showing the 3db profile on that test compared with the one 2 weeks ago.
Re: GEA line test request
21-03-2017 2:45 PM
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Possibly a task for @bobpullen to check if he has some time.
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Re: GEA line test request
21-03-2017 6:38 PM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: GEA line test request
22-03-2017 11:01 AM
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I'm not sure about this but there seems to be a noticeable discrepancy between my modem (Huawei HG612) reported sync rate of 72mbps and my BT/Plusnet IP profile of only 66mbps.
I noticed that the BT/Plusnet IP profile is usually around 96% of sync rate but in this case I believe it is too low.
The line is enabled with G.INP and there have been no CRCs or DLM resyncs. I have also tried to restart my router (not modem) to update the profile with no effect.
Can anyone please advise?
(Also if it's not too much bother could I please have another GEA test as my IP profile seems to have dropped for no reason again)
Thanks!
Re: GEA line test request
23-03-2017 8:29 AM
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We've seen a very small number of cases where people have had IP profiles at about 91% of the line rate reported by their modem. I think these were associated with the "retransmission high" line profiles, and the GEA test reported a lower value for the "Downstream Speed" than the modem line rate, and the IP profile was 96% of that lower downstream speed.
Re: GEA line test request
23-03-2017 9:55 AM
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Thanks for that information. I was on retransmission high with G.INP interleave set to high on DS and US about 4 days after my line activated on 8th March. However, G.INP on DS dropped to 8 bit interleave only (retransmission low) and turned off on US due to low amount of errors. Shame this hasn't reflected on the IP profile yet.
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