GEA line test request please.

[#1]

Hi PN team,

Can I have a GEA line test done please.

Just want to make sure everything is ok since I had a connection drop a couple of weeks ago.

Thanks

[#2]

Hi there. Here you go (All looking good to me):

Test Outcome	Pass
Test Outcome Code	GTC_FTTC_SERVICE_0000
Description	GEA service test completed and no fault found .
Main Fault Location	OK
Sync Status	In Sync
Downstream Speed	78.6 Mbps
Upstream Speed	20.0 Mbps
Appointment Required	N
Fault Report Advised	N
NTE Power Status	PowerOn
Voice Line Test Result	Pass
Bridge Tap	Not Detected
Radio Frequency Ingress	Not Detected
Repetitive Electrical Impulse Noise	Not Detected
Cross Talk	Not Detected
Estimated Line Length In Metres	353.4
Upstream Rate Assessment	Very Good
Downstream Rate Assessment	Very Good
Interference Pattern	Not Detected
Service Impact	No Impact Observed
Home Wiring Problem	Not Detected
Technology	VDSL
Profile Name	0.128M-80M Downstream, Retransmission Low - 0.128M-20M Upstream, Error Protection Off
Time Stamp	2018-01-09T15:15:00

Parameters	MIN	MAX	AVG
Down Stream Line Rate	78.7 Mbps	78.7 Mbps	78.7 Mbps
Up Stream Line Rate	20.0 Mbps	20.0 Mbps	20.0 Mbps
Up Time	897.0 Sec	900.0 Sec	899.9 Sec
Retrains	0.0	0.0	0.0

Current and Last 15 Minute Bin Performance
Parameters	Last Traffic Count(Upto 15 mins)	Current Traffic Count(Upto 15 mins)
Start Time Stamp	2018-01-22T14:39:57Z	2018-01-22T14:54:57Z
Ingress Code Violation	1	0
Egress Code Violation	0	0
Errored Seconds	0	0
Severely Errored Seconds	0	0
Unavailable Seconds	0	0

[#3]

Thanks for doing that......all looks ok to me.

[#4]

Aye, better than my 54mbps line.
Please let us know if you need any further assistance from us.

[#5]

I seem to have had several connection drops over the last few weeks, can I have another GEA test done to see if anything has changed.

Also if your systems can see anything that might be off, then please let me know too.

Thanks

[#6]

Hi,

Any chance i could have one done as the blue light on my router keeps flashing when i watch catch-up tv on youview.

[#7]

Just bumping this request in case it was missed over the weekend.

Thanks

[#8]

@Malcky I've attached yours below.

Test Outcome	Pass
Test Outcome Code	GTC_FTTC_SERVICE_0000
Description	GEA service test completed and no fault found .
Main Fault Location	OK
Sync Status	In Sync
Downstream Speed	76.9 Mbps
Upstream Speed	20.0 Mbps
Appointment Required	N
Fault Report Advised	N
NTE Power Status	PowerOn
Voice Line Test Result	Pass
Bridge Tap	Not Detected
Repetitive Electrical Impulse Noise	Not Detected
Estimated Line Length In Metres	364.5
Upstream Rate Assessment	Very Good
Downstream Rate Assessment	Very Good
Interference Pattern	Not Detected
Service Impact	No Impact Observed
Home Wiring Problem	Not Detected
Downstream Policing Discard Rate	0.0
Customer Traffic Level	Upstream and Downstream Traffic Detected
Technology	VDSL
Profile Name	0.128M-80M Downstream, Retransmission Low - 0.128M-20M Upstream, Error Protection Off
Time Stamp	2018-02-20T09:45:00

Parameters	MIN	MAX	AVG
Down Stream Line Rate	76.9 Mbps	78.2 Mbps	77.5 Mbps
Up Stream Line Rate	20.0 Mbps	20.0 Mbps	20.0 Mbps
Up Time	864.0 Sec	900.0 Sec	899.8 Sec
Retrains	0.0	1.0	0.0

Current and Last 15 Minute Bin Performance
Parameters	Last Traffic Count(Upto 15 mins)	Current Traffic Count(Upto 15 mins)
Start Time Stamp	2018-03-05T09:09:24Z	2018-03-05T09:24:24Z
Ingress Code Violation	0	3
Egress Code Violation	0	0
Errored Seconds	0	0
Severely Errored Seconds	0	0
Unavailable Seconds	0	0

[#9]

@andytay And here is yours.

Test Outcome	Pass
Test Outcome Code	GTC_FTTC_SERVICE_0000
Description	GEA service test completed and no fault found .
Main Fault Location	OK
Sync Status	In Sync
Downstream Speed	40.0 Mbps
Upstream Speed	10.0 Mbps
Appointment Required	N
Fault Report Advised	N
NTE Power Status	PowerOn
Voice Line Test Result	Pass
Bridge Tap	Not Detected
Repetitive Electrical Impulse Noise	Not Detected
Estimated Line Length In Metres	458.5
Upstream Rate Assessment	Very Good
Downstream Rate Assessment	Very Good
Interference Pattern	Not Detected
Service Impact	No Impact Observed
Home Wiring Problem	Not Detected
Downstream Policing Discard Rate	0.0
Customer Traffic Level	Upstream and Downstream Traffic Detected
Technology	VDSL
Profile Name	0.128M-40M Downstream 3dB, Retransmission Low - 0.128M-10M Upstream, Error Protection Off
Time Stamp	2018-02-20T09:45:00

Parameters	MIN	MAX	AVG
Down Stream Line Rate	27.8 Mbps	39.9 Mbps	35.4 Mbps
Up Stream Line Rate	9.9 Mbps	9.9 Mbps	9.9 Mbps
Up Time	801.0 Sec	900.0 Sec	899.8 Sec
Retrains	0.0	3.0	0.0

Current and Last 15 Minute Bin Performance
Parameters	Last Traffic Count(Upto 15 mins)	Current Traffic Count(Upto 15 mins)
Start Time Stamp	2018-03-05T09:14:38Z	2018-03-05T09:29:38Z
Ingress Code Violation	0	0
Egress Code Violation	0	0
Errored Seconds	0	0
Severely Errored Seconds	0	0
Unavailable Seconds	0	0

[#10]

Thank you Matthew

[#11]

Thanks for doing that Matthew.

[#12]

On behalf of Matthew, no problems at all.

Please let us know if you need any further help.