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GEA Test request

goldenfibre
Aspiring Pro
Posts: 2,581
Thanks: 43
Fixes: 2
Registered: 01-06-2010

GEA Test request

Can PN staff please run the test on my line GEA Test and also RADIUS connection log please. Thanks.

 

P.S. I have decided to stay with PN afterall.

8 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 12,776
Thanks: 108
Fixes: 32
Registered: 27-04-2007

Re: GEA Test request

I've not included the RADIUS logs purely as you've had a solid connection for just over 7 days. 

 

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 Adam Walker
 Plusnet Help Team
goldenfibre
Aspiring Pro
Posts: 2,581
Thanks: 43
Fixes: 2
Registered: 01-06-2010

Re: GEA Test request

@adamwalker

 

Profile Name: 0-128M-74M Downstream (is that meaning line is banded at 74M instead of 80M?)

 

Open profile are banded at 74MOpen profile are banded at 74MOpen profile were unbanded at 80MOpen profile were unbanded at 80M

goldenfibre
Aspiring Pro
Posts: 2,581
Thanks: 43
Fixes: 2
Registered: 01-06-2010

Re: GEA Test request

@adamwalker please answer me if my line is banded or not?

Highlighted
Community Veteran
Posts: 38,410
Thanks: 1,000
Fixes: 58
Registered: 15-06-2007

Re: GEA Test request

You can see it yourself from the Profile which you have discussed at length over at Kitz Forum

As you have been advised many times you are stuck with it until the DLM updates

goldenfibre
Aspiring Pro
Posts: 2,581
Thanks: 43
Fixes: 2
Registered: 01-06-2010

Re: GEA Test request

Surely DLM should resolved and removed banded after 32 days stable connected? Some say it might never restore it back unless DLM reset perform by an engineer or a phone call to support team, Diagnostic Centre of Excellence by PN staff.

Community Veteran
Posts: 38,410
Thanks: 1,000
Fixes: 58
Registered: 15-06-2007

Re: GEA Test request

no it wouldn't as you will be aware after your multiple posts and replies by experts over at the other place

goldenfibre
Aspiring Pro
Posts: 2,581
Thanks: 43
Fixes: 2
Registered: 01-06-2010

Re: GEA Test request

No resync: 10th Nov 2017 (No DLM)

Downstream Upstream
Line attenuation (dB): 11.4 0.0
Signal attenuation (dB): Not available on VDSL2
Connection speed (kbps): 79999 19999
SNR margin (dB): 9.4 15.2
Power (dBm): 12.5 -0.9
Interleave depth: 16 1
INP: 48.00 0
G.INP: Enabled Not Enabled

1st resync: 11th Nov 2017 (DLM)

Downstream Upstream
Line attenuation (dB): 11.5 0.0
Signal attenuation (dB): Not available on VDSL2
Connection speed (kbps): 79999 20000
SNR margin (dB): 8.3 13.9
Power (dBm): 12.4 -0.6
Interleave depth: 8 8
INP: 46.00 47.00
G.INP: Enabled Enabled

2nd resync: 12th Nov 2017 (DLM Banded)

Downstream Upstream
Line attenuation (dB): 11.5 0.0
Signal attenuation (dB): Not available on VDSL2
Connection speed (kbps): 73998 20000
SNR margin (dB): 10.1 14.0
Power (dBm): 12.5 -0.6
Interleave depth: 8 4
INP: 52.00 55.00
G.INP: Enabled Enabled

3rd resync: 22nd Nov 2017 (DLM Banded)

Downstream Upstream
Line attenuation (dB): 11.5 0.0
Signal attenuation (dB): Not available on VDSL2
Connection speed (kbps): 74000 20000
SNR margin (dB): 10.0 14.4
Power (dBm): 12.4 -0.6
Interleave depth: 16 8
INP: 49.00 47.00
G.INP: Enabled Enabled

4th resync: 26th Nov 2017 (DLM Banded)

Downstream Upstream
Line attenuation (dB): 11.4 0.0
Signal attenuation (dB): Not available on VDSL2
Connection speed (kbps): 74000 19999
SNR margin (dB): 9.7 15.0
Power (dBm): 12.4 -1.0
Interleave depth: 16 1
INP: 49.00 0
G.INP: Enabled Not Enabled

 

DLM was 74Meg Banded since Nov 12th 2017 (ongoing for 32 days now as of today)

Community Veteran
Posts: 4,970
Thanks: 362
Fixes: 16
Registered: 10-06-2010

Re: GEA Test request

I think lots of us already know the history - what's your point? Tomorrow it will be 33 days, the day after that it will be 34 days, and so on until if and when it changes.

Cap your own line rate to 73Mb, then you won't be being capped by the DLM. You will have beaten the DLM at its own game.