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GEA Test Please in regards to a fault from the 12 April, no human interaction from support

am77
Grafter
Posts: 38
Thanks: 6
Registered: 26-03-2013

GEA Test Please in regards to a fault from the 12 April, no human interaction from support

In relation to this thread https://community.plus.net/t5/Plusnet-Feedback/Zero-human-interaction-on-a-submitted-fault-request/m... could I please request a GEA test.  Brand new router, previously 37Mbit down / 7Mbit up line having very poor syncs, line drops, having trouble re-syncing, etc.

 

Many thanks

1 REPLY
Moderator
Moderator
Posts: 26,532
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Registered: 14-04-2007

Re: GEA Test Please in regards to a fault from the 12 April, no human interaction from support

Moderator's note:

Topic locked if favour of this one.

Customer and Forum Moderator.