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GEA Line test request

FIXED
Terranova667
Pro
Posts: 1,297
Thanks: 75
Fixes: 3
Registered: 19-02-2014

GEA Line test request

Hi can someone from Plusnet staff run a GEA test please, about 2 months back i awoke to no dial tone which was reported it came back by the end of the day but i had loss some dowwnload speed it went from 45.6Mb down to 41.8Mb i tried a reboot a couple of days later but it sill held at 41.8Mb.

So I had left the modem until this morning hoping that some time would allow an increase but upon a reboot today it has still held at 41Mb with a minute increase to 41.9Mb lol, checking my Estimate i see that the top end has been increased from 48Mb to 55.5Mb so BTW / Openreach feel that the line could be capable of more but it seems to be holding firm at the 41Mb range almost as if it's banded there. 

Does the GEA test show anything is the line banded in anyway or is it as I may suspect just further deterioration of my crappy Aluminium line and or more crosstalk.     

3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 5,623
Thanks: 533
Fixes: 205
Registered: 01-01-2012

Re: GEA Line test request

Fix

GEA test below

 

Test Outcome Pass
Test Outcome Code GTC_FTTC_SERVICE_0000
Description GEA service test completed and no fault found .
Main Fault Location OK
Sync Status In Sync
Downstream Speed 43.3 Mbps
Upstream Speed 12.2 Mbps
Appointment Required N
Fault Report Advised N
NTE Power Status PowerOn
Voice Line Test Result Pass
Bridge Tap Not Detected
Radio Frequency Ingress Not Detected
Repetitive Electrical Impulse Noise Not Detected
Cross Talk Not Detected
Estimated Line Length In Metres 697.2
Upstream Rate Assessment Reasonable
Downstream Rate Assessment Reasonable
Interference Pattern Not Detected
Service Impact No Impact Observed
Home Wiring Problem Not Detected
Downstream Policing Discard Rate 0.0
Customer Traffic Level Upstream and Downstream Traffic Detected
Technology VDSL
Profile Name 0.128M-80M Downstream, Error Protection Off - 0.128M-20M Upstream, Error Protection Off
Time Stamp 2017-10-27T12:00:00
Parameters MIN MAX AVG
Down Stream Line Rate 43.2 Mbps 43.2 Mbps 43.2 Mbps
Up Stream Line Rate 10.8 Mbps 10.8 Mbps 10.8 Mbps
Up Time 0.0 Sec 900.0 Sec 899.0 Sec
Retrains 0.0 0.0 0.0
Current and Last 15 Minute Bin Performance
Parameters Last Traffic Count(Upto 15 mins) Current Traffic Count(Upto 15 mins)
Start Time Stamp 2017-11-09T11:32:49.835+00:00 2017-11-09T11:47:49.835+00:00
Ingress Code Violation 0 0
Egress Code Violation 0 0
Errored Seconds 1 0
Severely Errored Seconds 0 0
Unavailable Seconds 0

There's no DLM banding causing the sync speeds to be low and it's not detecting any causes.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Terranova667
Pro
Posts: 1,297
Thanks: 75
Fixes: 3
Registered: 19-02-2014

Re: GEA Line test request

Thanks for the reply and test Matt it looks fine so it's as i thought that my line is degrading further and or more crosstalk.. ah well. 

Plusnet Help Team
Plusnet Help Team
Posts: 5,623
Thanks: 533
Fixes: 205
Registered: 01-01-2012

Re: GEA Line test request

Unfortunately that may be the case.

It may increase but we can't guarantee it

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team