GEA Line test request

[#1]

Hi can someone from Plusnet staff run a GEA test please, about 2 months back i awoke to no dial tone which was reported it came back by the end of the day but i had loss some dowwnload speed it went from 45.6Mb down to 41.8Mb i tried a reboot a couple of days later but it sill held at 41.8Mb.

So I had left the modem until this morning hoping that some time would allow an increase but upon a reboot today it has still held at 41Mb with a minute increase to 41.9Mb lol, checking my Estimate i see that the top end has been increased from 48Mb to 55.5Mb so BTW / Openreach feel that the line could be capable of more but it seems to be holding firm at the 41Mb range almost as if it's banded there. 

Does the GEA test show anything is the line banded in anyway or is it as I may suspect just further deterioration of my crappy Aluminium line and or more crosstalk.     

[#2 · Accepted solution]

GEA test below

Test Outcome	Pass
Test Outcome Code	GTC_FTTC_SERVICE_0000
Description	GEA service test completed and no fault found .
Main Fault Location	OK
Sync Status	In Sync
Downstream Speed	43.3 Mbps
Upstream Speed	12.2 Mbps
Appointment Required	N
Fault Report Advised	N
NTE Power Status	PowerOn
Voice Line Test Result	Pass
Bridge Tap	Not Detected
Radio Frequency Ingress	Not Detected
Repetitive Electrical Impulse Noise	Not Detected
Cross Talk	Not Detected
Estimated Line Length In Metres	697.2
Upstream Rate Assessment	Reasonable
Downstream Rate Assessment	Reasonable
Interference Pattern	Not Detected
Service Impact	No Impact Observed
Home Wiring Problem	Not Detected
Downstream Policing Discard Rate	0.0
Customer Traffic Level	Upstream and Downstream Traffic Detected
Technology	VDSL
Profile Name	0.128M-80M Downstream, Error Protection Off - 0.128M-20M Upstream, Error Protection Off
Time Stamp	2017-10-27T12:00:00

Parameters	MIN	MAX	AVG
Down Stream Line Rate	43.2 Mbps	43.2 Mbps	43.2 Mbps
Up Stream Line Rate	10.8 Mbps	10.8 Mbps	10.8 Mbps
Up Time	0.0 Sec	900.0 Sec	899.0 Sec
Retrains	0.0	0.0	0.0

Current and Last 15 Minute Bin Performance
Parameters	Last Traffic Count(Upto 15 mins)	Current Traffic Count(Upto 15 mins)
Start Time Stamp	2017-11-09T11:32:49.835+00:00	2017-11-09T11:47:49.835+00:00
Ingress Code Violation	0	0
Egress Code Violation	0	0
Errored Seconds	1	0
Severely Errored Seconds	0	0
Unavailable Seconds	0	0

There's no DLM banding causing the sync speeds to be low and it's not detecting any causes.

[#3]

Thanks for the reply and test Matt it looks fine so it's as i thought that my line is degrading further and or more crosstalk.. ah well. 

[#4]

Unfortunately that may be the case.

It may increase but we can't guarantee it