GEA Line Test Request
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- Re: GEA Line Test Request
28-07-2016 8:42 PM
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Hi Plusnet Support,
Can you provide me with the results of a GEA line test, please?
Thanks
Fixed! Go to the fix.
29-07-2016 9:55 AM
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Re: GEA Line Test Request
09-08-2016 10:51 AM
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May i please request a GEA please. Is this a test to show the condition of my line and the speeds achievable ignoring PN settings or indeed BTW settings?
Re: GEA Line Test Request
09-08-2016 11:08 AM
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The GEA shows the raw sync data available to us. I'll grab that for you now.
Re: GEA Line Test Request
09-08-2016 11:11 AM
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Test Outcome | Pass |
Test Outcome Code | GTC_FTTC_SERVICE_0001 |
Description | GEA service test completed and no fault found but unable to check for customer equipment connected to modem. |
Main Fault Location | OK |
Sync Status | In Sync |
Downstream Speed | 38.2 Mbps |
Upstream Speed | 10.2 Mbps |
Appointment Required | N |
Fault Report Advised | N |
NTE Power Status | PowerOn |
Voice Line Test Result | Pass |
Bridge Tap | Not Detected |
Repetitive Electrical Impulse Noise | Not Detected |
Estimated Line Length In Metres | 725.9 |
Upstream Rate Assessment | Reasonable |
Downstream Rate Assessment | Reasonable |
Interference Pattern | Not Detected |
Service Impact | No Impact Observed |
Home Wiring Problem | Not Detected |
Downstream Policing Discard Rate | 0.0 |
Customer Traffic Level | Upstream and Downstream Traffic Detected |
Profile Name | 0.128M-55M Downstream 6dB, Retransmission Low - 0.128M-20M Upstream, Error Protection Off |
Re: GEA Line Test Request
09-08-2016 11:20 AM
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Thank you Chris.....now what does it mean? I truly believed that my line was capable of a higher download speed than 38/39 .I realise PN has reduced my upstream speed. My router/modem is showing 151 error pkts upstream with 34 dB att. downstream no errors and 6 db att. is this normal?
Re: GEA Line Test Request
11-08-2016 11:01 AM
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The GEA looks good and I'm told that I have G.INP which is also a plus. My DSLCHECK shows 57.1 to 43.5 clean and 44 to 25 Impacted.I seem to be on the Impacted range ,why?
Re: GEA Line Test Request
11-08-2016 11:07 AM
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There's no way to put you on a specific range, the sync speed you receive is down to the capabilities of your line. If you're below the estimates it's worth reporting a fault for us to investigate.
Re: GEA Line Test Request
11-08-2016 11:11 AM
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It could mean one of a few things, there's some good info here:
The article tends to suggest that it could be your internal wiring.
It could also possibly be crosstalk - noise being caused by other user's connections. This can cause an effect over your sync rates over time.
Re: GEA Line Test Request
11-08-2016 11:38 AM
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When fibre first came the master socket was changed and the internal wiring sorted by OR. At the outset the speeds were quite high but with increased traffic then I expected a drop. Plusnet advised me that as I was an average web user that the 40/20 would be my best ,most cost effective, choice. I feel that I'm now "stuck" in this banding and come what may the 55/10 will not give me download improvement but will impinge on,as it already does, on my upload. I really feel conned by Plusnet.
Re: GEA Line Test Request
11-08-2016 11:42 AM
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Oh and the estimated "line length" on the GEA seems to be well over the top by anything from 30% to 50% dependant on which route I take following cable ducts.
Re: GEA Line Test Request
25-11-2016 11:30 AM
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Could I have another GEA test result please?
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