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G.fast & Plusnet?

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artfulbodger
Rising Star
Posts: 52
Fixes: 1
Registered: ‎16-01-2015

G.fast & Plusnet?

Apologies if this has already been covered, but does anyone know if Plusnet has any plans to roll out G.fast yet? My local cabinet shows as having G.fast available on it now (as of 17/05/19). I've found out that EE and Talktalk offer a super-fast product in my area, with EE offering the potentially full 300Mbps option. Would be great if Plusnet are rolling out something soon rather than move over to EE. Any info greatly welcomed.

4 REPLIES 4
Plusnet Help Team
Plusnet Help Team
Posts: 13,884
Thanks: 4,306
Fixes: 690
Registered: ‎21-04-2017

Re: G.fast & Plusnet?

Hi there.

Unfortunately we've no plans to share regarding if or when we'll be rolling out G.fast.

Sorry for any disappointment.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
stewakeman
Grafter
Posts: 30
Thanks: 2
Registered: ‎11-03-2016

Re: G.fast & Plusnet?

Any movement on this?

Having been with PN for a few years and found the service really good I would be interested in staying with you. Thing is, G.fast has recently become available in my area with the full 330 down 40ish up being available to me as a speed estimate on my line. With PN I get 74 down and 19 up so it’s a good line.

I am interested in taking this up but to do so I’d have to switch to another ISP. It won’t be BT, currently I’m looking at Zen, but FWIW I’d happily stay with PN if you offered the service. Even if you had something to announce coming up I’d probably be inclined to wait and see but if there’s nothing at all then I’ll sadly have to look elsewhere.

Plusnet Help Team
Plusnet Help Team
Posts: 587
Thanks: 81
Fixes: 29
Registered: ‎23-01-2018

Re: G.fast & Plusnet?

Hi @stewakeman

 

I'm really sorry but we're unable to provide any information regarding this. 

 

If any plans were to be put in place to provide this as a service via Plusnet, we would notify our customers.

 

We're really sorry for any inconvenience caused. 

 

Kind Regards

 

Ollie 

If this post resolved your issue please click the 'This fixed my problem' button
 OllieC
 Plusnet Help Team
stewakeman
Grafter
Posts: 30
Thanks: 2
Registered: ‎11-03-2016

Re: G.fast & Plusnet?

Thanks for the straight answer. It's a pity but good to know the standing on it.