Frequent lost connection - ppp0 LCP down

[#1]

For the last few weeks I am losing connection to the internet very frequently to the point now where it is getting pretty annoying. When I look in the log of my router I see the following 

38	2020-03-09 10:28:25	DSL	Notice	xDSL Ready!!
39	2020-03-09 10:28:22	DSL	Notice	xDSL Leave Showtime!!
40	2020-03-09 10:28:18	PPP	Error	ppp0
41	2020-03-09 10:28:18	PPP	Error	ppp0 User request
42	2020-03-09 10:28:18	DSL	Notice	xDSL Handshake!!
43	2020-03-09 10:28:15	PPP	Information	ppp0 sent [LCP TermReq id=0x3 "User request"]
44	2020-03-09 10:28:14	DSL	Notice	xDSL Ready!!
45	2020-03-09 10:28:12	PPP	Information	ppp0 sent [LCP TermReq id=0x2 "User request"]
46	2020-03-09 10:28:12	PPP	Warning	ppp0 LCP down
47	2020-03-09 10:28:12	PPP	Error	ppp0 LCP down
48	2020-03-09 10:28:12	PPP	Error	ppp0 User request
49	2020-03-09 10:28:11	DSL	Notice	xDSL Leave Showtime!!

When this occurs, after a few minutes my connection is restored. My router is a TP-LINK VR900 and up until the last few weeks has been rock sold. I have just switched to a TP-LINK TD-W9980 but having the exact same issue.   

I have a BT MK3 socket with no other internal wiring ie router straight into the DSL socket. 

Would someone from Plusnet be able to assist with this please? 

Thanks 

Mike

[#2]

@TerminalMan Thank you for contacting us, I'm sorry to hear of the issues you've been having.

I've looked into this for you and can see that this has been raised as a fault to us after this post was created.

This is all in hand with our faults team at the moment and we'll contact you when there's an update.

Thanks - Carl