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Frequent drop-outs on random parts of our network, FTTC

ChrisCastle
Newbie
Posts: 1
Registered: 06-02-2016

Frequent drop-outs on random parts of our network, FTTC

3 week newbie to VoIP....
We're running 6 computers, 6 SNOM320 VoIP handsets over a Plusnet FTTC connection. We have a BT Business Hub 5, w/ the SIP ALG disabled.
Random parts of the network keep on losing service at random times.
That also happens to the 1 SNOM handset connected directly to the router, for testing purposes.
What could be wrong? The VoIP service is provided by www.voipfone.co.uk.