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Frequent connection drops

ajw
Newbie
Posts: 1
Registered: ‎13-01-2019

Frequent connection drops

on ‎13-01-2019 4:12 PM - last edited on ‎14-01-2019 7:15 AM by Moderator

Normally get good line speed when connect (up to 70 Mbps) but connection seems to drop then restart frequently. Any suggestions?

Time and date Message 11:41:05, 11 Jan. (5673245.230000) WAN operating mode is VDSL 11:41:05, 11 Jan. (5673245.230000) Last WAN operating mode was VDSL 11:41:02, 11 Jan. (5673241.840000) PPP IPCP Receive Configuration ACK 11:41:02, 11 Jan. (5673241.830000) PPP IPCP Send Configuration Request 11:41:02, 11 Jan. (5673241.820000) PPP IPCP Receive Configuration NAK 11:41:02, 11 Jan. (5673241.820000) PPP IPCP Send Configuration ACK 11:41:02, 11 Jan. (5673241.820000) PPP IPCP Receive Configuration Request 11:41:02, 11 Jan. (5673241.800000) PPP IPCP Send Configuration Request 11:40:59, 11 Jan. (5673238.580000) PPPoE is up -​ Down Rate=76344Kbps, Up Rate=19999Kbps; SNR Margin Down=7.6dB, Up=8.3dB 11:40:59, 11 Jan. (5673238.560000) CHAP authentication successful 11:40:59, 11 Jan. (5673238.520000) CHAP Receive Challenge 11:40:59, 11 Jan. (5673238.520000) Starting CHAP authentication with peer 11:40:59, 11 Jan. (5673238.520000) PPP LCP Receive Configuration ACK 11:40:59, 11 Jan. (5673238.510000) PPP LCP Send Configuration Request 11:40:59, 11 Jan. (5673238.510000) PPP LCP Receive Configuration Reject 11:40:59, 11 Jan. (5673238.510000) PPP LCP Send Configuration ACK 11:40:59, 11 Jan. (5673238.510000) PPP LCP Receive Configuration Request 11:40:59, 11 Jan. (5673238.500000) PPP LCP Send Configuration Request 11:40:02, 11 Jan. (5673182.190000) PTM over DSL is up 11:39:25, 11 Jan. (5673144.750000) PTM over DSL is down after 2132 minutes uptime 11:39:25, 11 Jan. (5673144.750000) PPPoE is down after 2131 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 7 -​ Down)] 11:39:20, 11 Jan. (5673139.950000) PPP LCP Send Termination Request [User request] 00:08:13, 10 Jan. (5545276.490000) WAN operating mode is VDSL 00:08:13, 10 Jan. (5545276.490000) Last WAN operating mode was VDSL 00:08:10, 10 Jan. (5545272.720000) PPP IPCP Receive Configuration ACK 00:08:10, 10 Jan. (5545272.720000) PPP IPCP Send Configuration Request 00:08:10, 10 Jan. (5545272.710000) PPP IPCP Receive Configuration NAK 00:08:10, 10 Jan. (5545272.700000) PPP IPCP Send Configuration ACK 00:08:10, 10 Jan. (5545272.700000) PPP IPCP Receive Configuration Request 00:08:10, 10 Jan. (5545272.700000) PPP IPCP Send Configuration ACK 00:08:10, 10 Jan. (5545272.690000) PPP IPCP Receive Configuration Request 00:08:10, 10 Jan. (5545272.640000) PPP IPCP Send Configuration Request 00:08:06, 10 Jan. (5545269.120000) PPPoE is up -​ Down Rate=76344Kbps, Up Rate=19999Kbps; SNR Margin Down=7.7dB, Up=9.1dB 00:08:06, 10 Jan. (5545269.110000) CHAP authentication successful 00:08:06, 10 Jan. (5545269.050000) CHAP Receive Challenge 00:08:06, 10 Jan. (5545269.050000) Starting CHAP authentication with peer 00:08:06, 10 Jan. (5545269.050000) PPP LCP Receive Configuration ACK 00:08:06, 10 Jan. (5545269.040000) PPP LCP Send Configuration Request 00:08:06, 10 Jan. (5545269.040000) PPP LCP Receive Configuration Reject 00:08:06, 10 Jan. (5545269.040000) PPP LCP Send Configuration ACK 00:08:06, 10 Jan. (5545269.030000) PPP LCP Receive Configuration Request 00:08:06, 10 Jan. (5545269.030000) PPP LCP Send Configuration Request 00:07:09, 10 Jan. (5545211.850000) PTM over DSL is up 00:06:31, 10 Jan. (5545174.330000) PTM over DSL is down after 0 minutes uptime 00:06:19, 10 Jan. (5545162.580000) PTM over DSL is up 00:05:43, 10 Jan. (5545126.400000) PTM over DSL is down after 0 minutes uptime 00:05:26, 10 Jan. (5545109.480000) PTM over DSL is up 00:04:49, 10 Jan. (5545072.070000) PTM over DSL is down after 0 minutes uptime 00:04:16, 10 Jan. (5545038.750000) PTM over DSL is up 00:03:38, 10 Jan. (5545001.460000) PTM over DSL is down after 2 minutes uptime 00:02:53, 10 Jan. (5544955.740000) PPP LCP Send Configuration Request 00:02:50, 10 Jan. (5544952.740000) PPP LCP Send Configuration Request 00:02:47, 10 Jan. (5544949.740000) PPP LCP Send Configuration Request 00:02:44, 10 Jan. (5544946.740000) PPP LCP Send Configuration Request 00:02:41, 10 Jan. (5544943.740000) PPP LCP Send Configuration Request 00:02:38, 10 Jan. (5544940.740000) PPP LCP Send Configuration Request 00:02:35, 10 Jan. (5544937.740000) PPP LCP Send Configuration Request 00:02:32, 10 Jan. (5544934.740000) PPP LCP Send Configuration Request 00:02:29, 10 Jan. (5544931.740000) PPP LCP Send Configuration Request 00:02:26, 10 Jan. (5544928.740000) PPP LCP Send Configuration Request 00:02:25, 10 Jan. (5544927.740000) PPP LCP Send Termination Request [PPPoE PADT received] 00:01:26, 10 Jan. (5544869.460000) PTM over DSL is up 00:00:49, 10 Jan. (5544832.020000) PTM over DSL is down after 0 minutes uptime 00:00:30, 10 Jan. (5544813.130000) PTM over DSL is up 23:59:53, 09 Jan. (5544775.970000) PTM over DSL is down after 89 minutes uptime 23:59:53, 09 Jan. (5544775.960000) PPPoE is down after 88 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 7 -​ Down)] 23:59:48, 09 Jan. (5544771.000000) PPP LCP Send Termination Request [User request] 22:31:54, 09 Jan. (5539497.510000) WAN operating mode is VDSL 22:31:54, 09 Jan. (5539497.510000) Last WAN operating mode was VDSL 22:31:51, 09 Jan. (5539493.800000) PPP IPCP Receive Configuration ACK 22:31:51, 09 Jan. (5539493.790000) PPP IPCP Send Configuration Request 22:31:51, 09 Jan. (5539493.780000) PPP IPCP Receive Configuration NAK 22:31:51, 09 Jan. (5539493.780000) PPP IPCP Send Configuration ACK 22:31:51, 09 Jan. (5539493.780000) PPP IPCP Receive Configuration Request 22:31:51, 09 Jan. (5539493.770000) PPP IPCP Send Configuration ACK 22:31:51, 09 Jan. (5539493.770000) PPP IPCP Receive Configuration Request 22:31:51, 09 Jan. (5539493.760000) PPP IPCP Send Configuration Request 22:31:47, 09 Jan. (5539490.290000) PPPoE is up -​ Down Rate=76344Kbps, Up Rate=19999Kbps; SNR Margin Down=7.6dB, Up=8.4dB 22:31:47, 09 Jan. (5539490.270000) CHAP authentication successful 22:31:47, 09 Jan. (5539490.230000) CHAP Receive Challenge 22:31:47, 09 Jan. (5539490.230000) Starting CHAP authentication with peer 22:31:47, 09 Jan. (5539490.220000) PPP LCP Receive Configuration ACK 22:31:47, 09 Jan. (5539490.220000) PPP LCP Send Configuration Request 22:31:47, 09 Jan. (5539490.210000) PPP LCP Receive Configuration Reject 22:31:47, 09 Jan. (5539490.210000) PPP LCP Send Configuration ACK 22:31:47, 09 Jan. (5539490.210000) PPP LCP Receive Configuration Request 22:31:47, 09 Jan. (5539490.210000) PPP LCP Send Configuration Request 22:30:50, 09 Jan. (5539433.140000) PTM over DSL is up 22:30:13, 09 Jan. (5539396.240000) PTM over DSL is down after 4 minutes uptime 22:30:13, 09 Jan. (5539396.240000) PPPoE is down after 3 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 7 -​ Down)] 22:30:08, 09 Jan. (5539391.260000) PPP LCP Send Termination Request [User request] 22:26:28, 09 Jan. (5539171.260000) WAN operating mode is VDSL 22:26:28, 09 Jan. (5539171.260000) Last WAN operating mode was VDSL 22:26:24, 09 Jan. (5539167.560000) PPP IPCP Receive Configuration ACK 22:26:24, 09 Jan. (5539167.550000) PPP IPCP Send Configuration Request 22:26:24, 09 Jan. (5539167.540000) PPP IPCP Receive Configuration NAK 22:26:24, 09 Jan. (5539167.540000) PPP IPCP Send Configuration ACK 22:26:24, 09 Jan. (5539167.530000) PPP IPCP Receive Configuration Request 22:26:24, 09 Jan. (5539167.530000) PPP IPCP Send Configuration ACK 22:26:24, 09 Jan. (5539167.530000) PPP IPCP Receive Configuration Request

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