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Frequent Disconnects

bouda1
Newbie
Posts: 1
Registered: ‎30-06-2017

Frequent Disconnects

Started getting disconnects every hour or so...

 

Checked the Router Profile and i get this on the check...

 

Not sure if it has anything to do with it. Contacted Tech support and they have sorted out a new router...

 

Any Ideas?

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 5,814
Thanks: 561
Fixes: 213
Registered: ‎01-01-2012

Re: Frequent Disconnects

Sorry to hear you've been having issues.

Our tests aren't showing any faults on the line so it may be a router issue.

Let us know if the new router doesn't fix it.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team