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Forum password reset

alb
Newbie
Posts: 3
Registered: ‎25-10-2016

Forum password reset

hi id like to ask someone about my broadband, i upgraded speed to 54 ... 70  , and they sent me through a new broadband user name to enter into my router how do i do this

1 REPLY 1
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Forum password reset

Your broadband username shouldn't change on an account upgrade. I can see you're currently connected and there don't appear to be any issues that I can see.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.