For the last few hours I've had 2mb dl speed and 100 extra ping to all servers
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Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers
01-01-2016 10:23 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers
01-01-2016 10:26 AM
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Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers
01-01-2016 11:49 AM
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Quote from: honey1981 Hope this doesn't continue on for days as it's already ruined some of my holiday time.
Is that 'ruined' in the same sence as many 1000's of people's homes have been 'ruined' by flood water this holiday time? A slow down of Internet activity should be seen as nothing more than a minor irritation - it's not a life, death or comfort issue worthy of the emotion of 'being ruined', considering the number of people who are now homeless for months to come.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
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Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers
01-01-2016 1:38 PM
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So we all accept these things are relative. Anyway, the OP simply said it had ruined SOME of their holiday time. Who knows, maybe there was a bunch of screaming kids trying to watch Netflix etc. All relative.
If we all criticised people for stuff that we think shouldn't be an issue in the grand scheme of things, this forum would be awash with such criticism.
Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers
01-01-2016 2:48 PM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers
01-01-2016 4:25 PM
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Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers
02-01-2016 12:36 PM
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and it also shows up as a major dip on Samknows Monitor
Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers
02-01-2016 3:06 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers
02-01-2016 3:18 PM
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Have now selected previous day - will need to have a think about this as it isn't doing what I though it would
Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers
02-01-2016 3:30 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers
03-01-2016 10:35 AM
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Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers
05-01-2016 10:11 PM
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Quote from: Matt_2k34
Quote from: deathtrap BTW Have a lot to answer for for not building enough resilience into their infrastructure in many parts of the uk
To be fair.. the resilience is there (You are online... ::)) The issue comes from the capacity they have available. With how BTw route traffic (which has always been... interesting) it's likely that it'll affect more than just the north / anywhere flooded.
You've got to think that it's not business sense to have 300-400% capacity on each of your backhaul links you need, just incase an MBORC like Frank is currently causing.. which happens once in a blue moon. Don't get me wrong - it's pants and a poor show but it's difficult to blame BTw on this one IMHO as there's not a lot they can do if a major MSAN/POP is having serious issues, which are out of their hands. (IIRC Edinburgh is a massive MSAN/POP for BTW)
@deathtrap, also we're talking about 10's of gbp/s here, serious amounts of data per sec
PN Will hopefully be able to provide a bit more info tomorrow, as they'll be able to engage with BTW over the issues (although they'll probably just throw back the MBORC)
Hard to judge as dont know the extenct of outages, however I would expect a company like BT to at the very least be able to have one redundant path for each location that can be used without congestion which yes means keeping utilisation below 50% to allow that.
On their own built network they dont pay per mbit rental as they own the infrastructure, the costs are largely capital costs in deploying the network, so low utilisation vs high utilisation shouldnt be a big thing in day to day running costs for them.
Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers
05-01-2016 10:24 PM
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currently back to speed issues once again, which have not surfaced since I last did a gateway hop 114 Days ago when I have not had to reboot and gateway hop since tonight
Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers
06-01-2016 10:12 PM
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pcl-bng04
ptw-bng01
pcl-bng01
pcl-ag06
ptw-ag02
currently on pcl-bng03 with speeds back to normal
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