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For the last few hours I've had 2mb dl speed and 100 extra ping to all servers

dai
Grafter
Posts: 154
Thanks: 4
Registered: ‎26-05-2010

Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers

@gouki, @ajbell,
Also from Northern Ireland, and this is the second night in a row im experiencing the same problems. My stats virtually mirror yours, except my ping is averaging around 156ms.
KennethBaxter
Newbie
Posts: 3
Registered: ‎30-12-2015

Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers

Same as before.
Sadiro
Dabbler
Posts: 18
Registered: ‎17-05-2015

Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers

Im in Scotland, Glasgow....
Same again
4mb down / 6mb up  112ms

You are currently connected to gateway ptn-bng01.
This is located in Telehouse North.
http://www.thinkbroadband.com/speedtest/results.html?id=145151220546017330682
realtbhuion
Newbie
Posts: 5
Registered: ‎26-12-2015

Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers

yep, same again tonight.

still in scotland (carluke for me.), obv. gateway is pcl-ag02
deathtrap
Grafter
Posts: 1,063
Thanks: 4
Registered: ‎23-04-2013

Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers

I would bet that this is the same problem but in a visual form http://community.plus.net/ping-graphs/ For more ping graphs
One of the biggest lag tsunamis i have seen yet and again only during peak times , it 's A Something plusnet's side of things  B, Within the BTW network , If B then will affect customers of other ISP's who use BTW for back-haul , It will be affecting customers in only certain geographic areas,
Blackdog35
Dabbler
Posts: 17
Registered: ‎10-06-2013

Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers

I kind of thought it would be bad again tonight. Obviously something to do with routing. Strangely though I know a Plusnet customer living 20 miles away from me in Fife who is completely unaffected by this issue. So again it one of these ones only affecting some customers and not all.
musser666
Newbie
Posts: 4
Registered: ‎12-03-2015

Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers

In Edinburgh (Scotland) here, also getting very slow speeds today and pings consistently of 100+
Yesterday speed was fine, but service kept dropping and reconnecting.
I've been away in London since the 22nd and came back yesterday to this.
Currently unable to stream films or play games properly.
Community Veteran
Posts: 26,785
Thanks: 985
Fixes: 10
Registered: ‎10-04-2007

Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers

Bad here again tonight in the South West:
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
deathtrap
Grafter
Posts: 1,063
Thanks: 4
Registered: ‎23-04-2013

Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers

BTW Have a lot to answer for for not building enough resilience into their infrastructure in many parts of the uk , But are quick enough to take payment for their substandard service, And ISP's aren't any better,
You can be on a over contended SVLAN  and get swapped to another, then within 1month that SVLAN can become as bad as the first  rinse and repeat, either their network cannot cope with the amount of usage required  or they haven't got a clue how to manage it,IMO
Highlighted
matt_2k34
Grafter
Posts: 1,300
Registered: ‎09-07-2007

Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers

Quote from: deathtrap
BTW Have a lot to answer for for not building enough resilience into their infrastructure in many parts of the uk

To be fair.. the resilience is there (You are online...  ::)) The issue comes from the capacity they have available. With how BTw route traffic (which has always been... interesting)  it's likely that it'll affect more than just the north / anywhere flooded.
You've got to think that it's not business sense to have 300-400% capacity on each of your backhaul links you need, just incase an MBORC like Frank is currently causing.. which happens once in a blue moon. Don't get me wrong - it's pants and a poor show but it's difficult to blame BTw on this one IMHO as there's not a lot they can do if a major MSAN/POP is having serious issues, which are out of their hands. (IIRC Edinburgh is a massive MSAN/POP for BTW)
@deathtrap, also we're talking about 10's of gbp/s here, serious amounts of data per sec  Sad

PN Will hopefully be able to provide a bit more info tomorrow, as they'll be able to engage with BTW over the issues (although they'll probably just throw back the MBORC)
honey1981
Newbie
Posts: 7
Registered: ‎07-08-2015

Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers

Same again as lastnight, pretty much the exact same time as well. In Scotland like most of you too. Hope this doesn't continue on for days as it's already ruined some of my holiday time.
gateway pcl-bng01
gm4jjj
Rising Star
Posts: 697
Thanks: 6
Fixes: 3
Registered: ‎30-07-2007

Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers

Just to say here in Eastern Scotland my FTTC has gone down to about 1.59 Mbps down and 4 up with 147ms ping. Usually 30  down 6 up and 20ms ping.
Rebooted everything, router, modem and computers, no better. Angry
My 4G iPhone is doing a lot better on O2 at 24 down 12 up and 55 ms ping Grin
Gateway ptw-ag02
NATO
Newbie
Posts: 3
Registered: ‎30-12-2015

Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers

I live in Northern Ireland and all my friends are having speed/connectivity/latency issues this evening (we all live in different parts of Northern Ireland - Newtownabbey, Carrickfergus and Dunmurray).
All are reporting issues of slow speeds, high ping/latency (eg, 120ms ping to www.bbc.co.uk, Battlefield 4 servers that are normally about 30ms are now 130ms+), we're getting kicked off our TeamSpeak server very frequently for minutes at a time before it reconnects. It has stopped us gaming tonight unfortunately.
I've raised a ticket with PlusNet but just FYI in case anyone else in Northern Ireland is also having this issue.
gm4jjj
Rising Star
Posts: 697
Thanks: 6
Fixes: 3
Registered: ‎30-07-2007

Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers

For information:
Located in the Kingdom of Fife, not far from the village of Edinburgh Wink
  [1] =>  7  core3-hu0-3-0-0.faraday.ukcore.bt.net (213.121.193.160)  2.681 ms
    [2] =>  8  acc1-10GigE-0-3-0-1.l-far.21cn-ipp.bt.net (109.159.249.42)  2.038 ms
    [3] =>  9  peer2-ae-1.redbus.ukcore.bt.net (195.99.126.97)  3.424 ms
    [4] => 10  ae1.ptw-cr01.plus.net (195.166.129.0)  2.610 ms
    [5] => 11  te8-5.ptw-gw01.plus.net (212.159.0.249)  3.716 ms
    [6] => 12  link-a-central10.ptw-ag02.plus.net (212.159.2.149)  6.425 ms
    [7] => 13  212-56-100-xxx.plus.com (212.56.100.xxx)  128.631 ms
)
JonSneeeew
Newbie
Posts: 3
Registered: ‎30-12-2015

Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers

Signed up to comment here. Also in Scotland (near Glasgow) and have gone from 60/15 to 3/4. Glad to see it's not just me that's having this problem and other Scots are getting it, although it's still unfortunate.