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For the last few hours I've had 2mb dl speed and 100 extra ping to all servers

gouki
Newbie
Posts: 7
Registered: ‎03-11-2007

For the last few hours I've had 2mb dl speed and 100 extra ping to all servers

http://www.speedtest.net/result/4954298311.png
I have reconnected several times and it doesn't change. What is going on?
73 REPLIES 73
Blackdog35
Dabbler
Posts: 17
Registered: ‎10-06-2013

Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers

I've had the same since just after 8pm. No update on service status as usual though.
MUFFiN
Grafter
Posts: 25
Thanks: 2
Registered: ‎20-04-2015

Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers

I am also having the same issue Sad Sad Angry
Sadiro
Dabbler
Posts: 18
Registered: ‎17-05-2015

Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers

Exact same here, so i cant wait til they come back with the "Everything is fine on our end" talk.
http://www.speedtest.net/result/4954352220.png
And i keep getting drop outs from teamspeak 3 constantly.
<22:13:12> "Sadiro" dropped (connection lost)
<22:14:40> "Sadiro" connected to channel "Room 1"
<22:36:17> "Sadiro" dropped (connection lost)
<22:38:41> "Sadiro" connected to channel "Room 1"
<22:52:21> "Sadiro" dropped (connection lost)
<22:53:21> "Sadiro" connected to channel "Room 1"
<23:15:34> "Sadiro" dropped (connection lost)
<23:15:37> "Sadiro" connected to channel "Room 1"
<23:19:42> "Sadiro" dropped (connection lost)
<23:19:53> "Sadiro" connected to channel "Room 1"

Congestion at its best?
Blackdog35
Dabbler
Posts: 17
Registered: ‎10-06-2013

Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers

I don't think it's congestion or we would have seen a gradual slowdown. I went from getting 72mb d/l to getting 2mb d/l in the space of 10 minutes. Something  major has failed for some of us but not everybody otherwise there'd be loads more complaints on here about it.
realtbhuion
Newbie
Posts: 5
Registered: ‎26-12-2015

Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers

same here, averaging 2-3mb downstream throughput atm. line itself is still showing 39.06mb/s. upload, predictably, unaffected, 1.5-1.8mb/s as normal.
more like 140 extra ping, though. averaging 150-170 ms ping atm.. normal is 15-25 ms.
i suppose it might be some sort of temporary measure due to rerouting around outages caused by the weather, more people on the infrastructure = reduce available speeds so that everyone gets something, in order to get people back online.
godsell4
Rising Star
Posts: 3,366
Thanks: 15
Registered: ‎06-04-2007

Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers

it was all poor here on gateway pcl-ag08 for the last hour or so, then at 2300, it all seems to be fine
--
3Mb FTTC
https://portal.plus.net/my.html?action=data_transfer_speed
Sadiro
Dabbler
Posts: 18
Registered: ‎17-05-2015

Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers

honey1981
Newbie
Posts: 7
Registered: ‎07-08-2015

Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers

Getting the same on my end, was worried it was just me there.
dropped from 28-30mb to a 5-6mb and ping inscreaed by 100-200 poor show!
Blackdog35
Dabbler
Posts: 17
Registered: ‎10-06-2013

Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers


I think it's only getting slightly better as demand is dropping, people going to bed etc. I think the problem is still there. I am still getting less than 20mb d/l which is way less than normal. We will see how it is in the morning.
gouki
Newbie
Posts: 7
Registered: ‎03-11-2007

Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers

Mine is close to normal again now. Upload seems a bit low.
http://www.speedtest.net/result/4954585762.png
Blackdog35
Dabbler
Posts: 17
Registered: ‎10-06-2013

Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers

I am nearly back to normal as well. I await this evenings peak time with interest.
SpendLessTime
Hero
Posts: 3,000
Thanks: 928
Fixes: 86
Registered: ‎21-09-2009

Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers

Could you all publish the IP address line for your gateway from this tool http://users.plus.net/@gateway_custom?debug-ip=yes please?
It is normally the second to last line of the output array and contains the name of the gateway too as part of the readable name. This is the IP address of the physical machine you connect through. Would be nice to see if there are all the same.
Ex - Plusnet Customer (2009 - 2023) now with BT
godsell4
Rising Star
Posts: 3,366
Thanks: 15
Registered: ‎06-04-2007

Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers

Array
(
   [5] => 11  link-b-central10.pcl-ag08.plus.net (212.159.2.191)  4.274 ms
)
You are currently connected to gateway pcl-ag08.
This is located in City Lifeline House.
--
3Mb FTTC
https://portal.plus.net/my.html?action=data_transfer_speed
godsell4
Rising Star
Posts: 3,366
Thanks: 15
Registered: ‎06-04-2007

Re: For the last few hours I've had 2mb dl speed and 100 extra ping to all servers

google maps currently loading slowly for me, but the portal and forum is running quickly
--
3Mb FTTC
https://portal.plus.net/my.html?action=data_transfer_speed