cancel
Showing results for 
Search instead for 
Did you mean: 

Fixed DL speed

crypto_sloth
Rising Star
Posts: 57
Thanks: 11
Registered: 02-12-2016

Fixed DL speed

@Anoush ,

hi , 

i performed a hard reset and now get the standard 34+ Mbps DL speed. 

Thanks for previous advice in this matter 

~ crypto_sloth

1 REPLY
Plusnet Staff
Plusnet Staff
Posts: 2,144
Thanks: 372
Fixes: 116
Registered: 22-08-2015

Re: Fixed DL speed

Yay. Apologies for not replying to your private message today.

I'll run a few tests down your line tomorrow just to make sure things are as they should be on our side.

 

Looking at your connection, things seemed a bit unstable late last night.

 

 

 I've tested your broadband, and a possible local network fault has been detected.

Main Fault Location LN
Sync Status In Sync
Downstream Speed 38.2 Mbps
Upstream Speed 2.0 Mbps

I'd recommend getting this reported to us at http://faults.plus.net and I'll push this through to suppliers.

 

From when I joined the Plusnet Help Team in May 2017 my main Community account is @Gandalf.
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Staff