Get our superfast unlimited fibre broadband
Great-value deals on unlimited broadband
Our low-cost broadband on its own
Flexible and affordable sim only deals with no contract
Our network reaches over 99% of the UK, so we've got you covered
Low on minutes, data or texts? Just add one of our bolt-ons
Quick and easy access to your account, services, bills and tools
View and manage your mobile account, tariff and usage
i performed a hard reset and now get the standard 34+ Mbps DL speed.
Thanks for previous advice in this matter
Yay. Apologies for not replying to your private message today.I'll run a few tests down your line tomorrow just to make sure things are as they should be on our side.
Looking at your connection, things seemed a bit unstable late last night.
I've tested your broadband, and a possible local network fault has been detected.
I'd recommend getting this reported to us at http://faults.plus.net and I'll push this through to suppliers.