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Fixed DL speed

crypto_sloth
Rising Star
Posts: 57
Thanks: 11
Registered: ‎02-12-2016

Fixed DL speed

@Anoush ,

hi , 

i performed a hard reset and now get the standard 34+ Mbps DL speed. 

Thanks for previous advice in this matter 

~ crypto_sloth

1 REPLY 1
Anoush
Aspiring Hero
Posts: 2,568
Thanks: 572
Fixes: 139
Registered: ‎22-08-2015

Re: Fixed DL speed

Yay. Apologies for not replying to your private message today.

I'll run a few tests down your line tomorrow just to make sure things are as they should be on our side.

 

Looking at your connection, things seemed a bit unstable late last night.

 

 

 I've tested your broadband, and a possible local network fault has been detected.

Main Fault Location LN
Sync Status In Sync
Downstream Speed 38.2 Mbps
Upstream Speed 2.0 Mbps

I'd recommend getting this reported to us at http://faults.plus.net and I'll push this through to suppliers.

 

This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
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