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Firmware update without factor reset?

dsevans
Newbie
Posts: 1
Registered: a week ago

Firmware update without factor reset?

Hi.  My BB is being a little tempremental at the moment.  Nothing too bad, but a friend has suggested a firmware update might help.  I've just been told by plusnet support that I would need to do a factory reset in order to force a firmware update.  I'd rather not do this as I'll lose the config on the router.  Has anyone managed a firmware update without having to do a factory reset?  I have a Technicolor TG582n.

Thanks.

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Plusnet Help Team
Plusnet Help Team
Posts: 12,606
Thanks: 96
Fixes: 29
Registered: 27-04-2007

Re: Firmware update without factor reset?

Hi there, 

 

I've just double checked this and a firmware update on that router automatically forces a factory reset so you would lose any existing config. 

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team