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Fibre when will I go live

RichardF
Newbie
Posts: 3
Registered: 19-08-2017

Fibre when will I go live

I recently moved house st broadband speed here is very poor, so I've upgraded to Fibre. 

New routers arrived how long before it goes live?

4 REPLIES
St3
All Star
Posts: 2,432
Thanks: 404
Fixes: 2
Registered: 13-07-2012

Re: Fibre when will I go live

Normally goes live on the day you get the router, you should have an e-mail with all your login details so you can connect it up.

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RichardF
Newbie
Posts: 3
Registered: 19-08-2017

Re: Fibre when will I go live

We've had the router for about 1o days now. I think I've answered my own question, I found a BT site apparently this line is due to complete on the 22nd. 

Plusnet Help Team
Plusnet Help Team
Posts: 4,597
Thanks: 279
Fixes: 114
Registered: 01-01-2012

Re: Fibre when will I go live

Yes it is due to go live tomorrow.

Apologies for the delayed response.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
RichardF
Newbie
Posts: 3
Registered: 19-08-2017

Re: Fibre when will I go live

Thanks, I've plugged in my new router this morning and the speeds still the same?