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Fibre when will I go live

RichardF
Newbie
Posts: 3
Registered: ‎19-08-2017

Fibre when will I go live

I recently moved house st broadband speed here is very poor, so I've upgraded to Fibre. 

New routers arrived how long before it goes live?

4 REPLIES 4
St3
Aspiring Champion
Posts: 2,614
Thanks: 502
Fixes: 5
Registered: ‎13-07-2012

Re: Fibre when will I go live

Normally goes live on the day you get the router, you should have an e-mail with all your login details so you can connect it up.

RichardF
Newbie
Posts: 3
Registered: ‎19-08-2017

Re: Fibre when will I go live

We've had the router for about 1o days now. I think I've answered my own question, I found a BT site apparently this line is due to complete on the 22nd. 

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,896
Thanks: 1,506
Fixes: 480
Registered: ‎01-01-2012

Re: Fibre when will I go live

Yes it is due to go live tomorrow.

Apologies for the delayed response.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
RichardF
Newbie
Posts: 3
Registered: ‎19-08-2017

Re: Fibre when will I go live

Thanks, I've plugged in my new router this morning and the speeds still the same?