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Fibre upload speed unusable
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Fibre upload speed unusable
10-07-2016 3:45 PM
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My fibre upload speed is currently running at 0.1Mbps, this is unusable. I would have submitted a support ticket but I cannot find how, I know this used to be an option. How do I submit a ticket please?
Sitting on hold in your support queue is beyond tedious.
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Re: Fibre upload speed unusable
10-07-2016 3:50 PM
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I'm sorry to hear that you're experiencing slow speeds. If you follow our broadband troubleshooter at http://faults.plus.net you can complete it to raise a fault to us where a member of our faults team will investigate and be in touch within 24-72 hours.
This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
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- Fibre upload speed unusable