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Fibre upload speed issues
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Fibre upload speed issues
11-09-2015 2:19 PM
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Hi,
I have been with Plusnet for a while, and on Monday I upgraded to Fibre. After it was installed I got an email saying that my upload speed should be 2Mbit, but according to speed tests I am still only getting 500Kbit. My download speed is fine; it's generally around 20 to 30Mbit depending on the time of day.
I've tried turning the modem off for 30 mins but it's not made any difference.
Should I just be patient, or is there anything I can do to sort it?
Cheers.
I have been with Plusnet for a while, and on Monday I upgraded to Fibre. After it was installed I got an email saying that my upload speed should be 2Mbit, but according to speed tests I am still only getting 500Kbit. My download speed is fine; it's generally around 20 to 30Mbit depending on the time of day.
I've tried turning the modem off for 30 mins but it's not made any difference.
Should I just be patient, or is there anything I can do to sort it?
Cheers.
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Re: Fibre upload speed issues
11-09-2015 6:02 PM
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Hi TomB,
I'm not seeing any obvious causes for this. Please pop over to http://faults.plus.net
I'm not seeing any obvious causes for this. Please pop over to http://faults.plus.net
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Re: Fibre upload speed issues
11-09-2015 6:32 PM
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Thanks, will do.
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