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Fibre upgrade

Collette69
Newbie
Posts: 2
Registered: 02-09-2016

Fibre upgrade

I've upgraded to fibre broadband and it was meant to go live today 2/09/16 anyway I was told to wait for a text/email before I set up my new router and now my normal broadband is messing up can't get no connection I've done all the tests on the line any advice?
3 REPLIES
VileReynard
Seasoned Pro
Posts: 10,792
Thanks: 239
Fixes: 10
Registered: 01-09-2007

Re: Fibre upgrade

Maybe you have been actually switched over & you could try plugging the new router in?

Just a guess...

Collette69
Newbie
Posts: 2
Registered: 02-09-2016

Re: Fibre upgrade

That worked was just abit wary about installing the new router thanks
VileReynard
Seasoned Pro
Posts: 10,792
Thanks: 239
Fixes: 10
Registered: 01-09-2007

Re: Fibre upgrade

Wow!

You will learn that Plusnet communications are "sluggish".