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Fibre upgrade

Bep213
Newbie
Posts: 1
Registered: 16-02-2016

Fibre upgrade

I've upgraded to fibre and the work on the cab has been completed by BT this morning, my new plusnet hub is up and running but my speeds are exactly the same? Do plusnet need to do something to my account to enable the change?
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 5,445
Thanks: 505
Fixes: 190
Registered: 01-01-2012

Re: Fibre upgrade

Can you test it in the next 15 minutes?
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team